LaZBoy - Famous brand name

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Famous brand name - cheap leather

Sep 24, 2008

LaZBoy complaint

I have two leather sofas - one started to lose its color on one of the arms and the seat of one cushion within 3 months. We had it replaced after being told that this situation was very unusual. They also came out, looked at it, and pronounced that yes, it would be covered under the warranty. We felt fortunate that since we did not buy the extended warranty, that the 'problem' had been taken care of in time. Nope. One month after the warranty expires, the furniture starts to lose color on the back, the arms, the seats; and they will not do a thing. $75 just to look at one piece of furniture. Totally disappointed since I had always thought Lazy Boy would stand behind their work. I should have checked for complaints first. Beware buyers.

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Comments (1)

1. Written by stephen, on 25-09-2008 00:46

next time you purchase try to get furtura leather i believe these are the best Ive owned one fore about 2 yrs now and it is remarkable it has lather that is breathable so it doesn't sit hot or cold it will be the room temp also it is made out of true top grain leather.instead of the normal 1.3 cm thick this leather is 3 cm thick. try going with this company i think you will be more satisfied.

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