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I am having an even worse experience with La Z Boy - it has been eight months and my recliner chair/ lift chair is still not repaired. They picked up the chair on 7/2/2015 and I had been told by a the technician that it would be 3-5days to repair the chair. *** me, I believed them. Today is 8/18/2015 and I still do not have my chair back! If I want any information on my chair I have to call them because they do not keep me updated.

I do not understand why this company cares so little about its customers.

Linda, San Francisco, CA

Reason of review: Damaged or defective.

Location: San Francisco, California

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