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Hi, I bought a Lancer Power Recline XR the other day for $1400+, thinking this company would sell the same quality product they did years ago when i was a kid. (WRONG). It was the worst quality recliner I have seen in years. Comparable to one you would buy for $300. It...
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#1040810
We purchased two lazy boy recliners about 21/2 yrs ago. My husbands was over $1000.00 & mine was $800.00. Well needless to say we call them Lazy *** Chairs! Mine hasn't worked properly after 6 service calls & now leans against the back living room wall because it tips...
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1.4
#1040686
This is my fourth Lazyboy chair in 40 years. The previous three were built like tanks and never needed repair. I only gave them away ehen moving. This newest -- and most expensive ($1500) -- has broken twice in less than two years. First, the entire metal base...
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Lazboy Sofa Review

#1038357
1.2
Update from previous review of 30 days - $4800 furniture bought 90 days ago looks like 2 years old with wrinkling/buckling of material on arm rests classified by La-Z-Boy as Normal and 2 Springs break while sitting & watching TV - same Springs in Recliner hat was fixed 30 days ago - If you agree this is normal or acceptable then La-Z-Boy is for you !
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Lazboy Eclipse Reclina Way Leather Sofa Review

#1036809
1.0
Have tried every way possible to speak to a person about problems, This seams impossible
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Lazy Boy Review

#1026796
1.3
Lazboy - Simple Review #1490739653
Lazboy - Simple Review #1490739653
1 of 2
Leather is flaking off where the natural cracks are. They send their own leather specialist out who writes a *** report saying it's normal for leather to do that . When she was saying to my face that she doesn't know why it was happening.
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Lazboy Recliner Review

#1024767
1.7
We bought a Lazboy Recliner and after 2 years the front spring clips were so sharp it ate through the padding and fabric just from sitting, anyway I have exhausted all of my options I guess, we were really disappointed in Lazboy, won't buy again
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Lazy Boy –Kincaid Chair In November, 2010, my wife and I bought a Kincaid sofa and oversized chair from your Lazy Boy Gallery in Myrtle Beach, SC. Needless to say, we were extremely disappointed that we had to RETURN THEM TWICE!!! We discovered in March, 2017, the arm...
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#1039220
Update from previous La-Z-Boy post (2 months ago) - after denying request that severe material wrinkling and buckling is abnormal on 5 of 6 arm wrests in couch, love seat and chair ( they say it is normal) I begin to hear loud creaking noises from large couch (still...
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1.0
#1037307
Lazboy - 3 year old Lazyboy Reese Electric Recliner Sofa headed to the Dump today
Lazboy - 3 year old Lazyboy Reese Electric Recliner Sofa headed to the Dump today
Lazboy - 3 year old Lazyboy Reese Electric Recliner Sofa headed to the Dump today
Today we finally dumped the worse piece of furniture we ever owned. It was a piece of *** after a year, bubbled, cracked peeled and even with the extended warranty and many emails and letters, only thing that was done was to send a replacement foot rest. They claimed...
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Anonymous
Anonymous

We have a couple h of two years or less and the head rests on both sides have done the same thing we have spoke to the furniture store and were informed the same thing .Your ...

1.7
I didn't like
  • Leather-like fabric is peeling and cracking
  • Most of the time they were rude and not helpful at all
  • Poor quality poor warranty poor customer service response
#1035995
Chair is small rocker/recliner. 2 years old and the seat cushion is collapsing on the right side.It is wifes chair and she weighs 135lbs so weight is not the issue. LB wants $109 to even look at it. If they have to replace it they use oringal cushion and I pay for...
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1.0
#1035556
I am extremely disappointed with my after purchase experience. La-Z-Boy strides in providing the highest quality...yet I was delivered a sofa that was damaged on delivery. I am so glad I took pictures of the sofa the day it was delivered to share with my family. The...
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#1035292
Bought a leather lazboy fortune power recliner XR+ on 3/4/17 paid $1762.49 delivered on 4/7/17, while the Power chair was being taking off the truck the delivery person noticed a broken metal part of the power mechanism. He then took a picture of it with his cell phone...
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mrclean1723
mrclean1723

I have had similar issues....read my post. I did get a reply on here from Lazyboy, they asked me to send an e-mail with my info so they could look into it. Hopefully you will ...

2.0
#1031603
I bought the "best" actually most expensive recliner lazyboy had, with electric head rest, lumbar adjustments. From Day one the lumbar, when not engaged, poked me in the back and chair was very uncomfortable. I called the store and was told to give it time for break...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for reaching out to us about your recliner. We apologize for your dissatisfaction regarding the padding, squeaky springs and for your frustration regarding the se...