I bought two broken do you La-Z-Boy recliners all leather and spent over $3000 for these chairs. About six months in I noticed my chair was uncomfortable the lumbar support was not there. So I bought a pillow for your lumbar and put it behind my back when I sat in the...Read more
Over the years I have owned a number of La Z Boy products. Once upon a time they were all about quality and customer satisfaction but that is no longer the case. I purchased a $1300. leather rocker/recliner after visiting the store and checking it out a few times. I...Read more
I didn't like
- Quality of product no stands behind their work or word
- Im not impressed
My lazy boy recliners whole side fell off for the second time in 2 years. The repair guy came after waiting a month ( he apparently is ill a lot) he was the same guy who fixed it the first time. He said he couldn’t fix it because the tag was missing. He was the one who...Read more
Lazboy - 2 recliners and 3 years both broke
Bought two recliners paid $1,700 for one and $900 for the other one both broke not even a year-and-a-half then little plastic pieces underneath do not know what to do nobody can tell me the parts that are broke or no diagram shows them guess I wasted my mone
Lazboy - The padding on the seat of the recliner is all wadded up
I contacted have the extended warranty but they want another 100.00 something dollars just to send someone to look at it. I already spent 900.00 purchasing.
Lazboy - I hate my lazy boy electric recliners bought about 3 years
Ago no need to contact y'all don't care and the extended warranty rio off ... will never buy cheap lazy boy products again let me rephrase that expensive products cheap QUALITY not like all my lazy boys from before ...... I ask where made now ... lady was SILENT
Lazboy - Not a life time warranty
The frame on my la-z-boy recliner broke and now I am told I have to pay $90 an hour for the labor to get it fixed. I don't want to pay the price of a new chair when you fix this one. That is not a lifetime warranty.
Purchased dining table and paid for extra finish to protect from scratches. Never had a table that scratched this easily and also came with chipped finish in spots. Do not believe I received the added finish and very disappointed in qualityRead more
My family bought a recliner 1.5 years ago when i was coming home after a month in the hospital. I had been almost killed by the doctor who delivered our son. This chair was with me through 9 weeks of a wound vac system on my belly, 20 weeks of not being allowed to eat,...Read more
I have had a recliner sofa for 5 years. A couple of years ago I had to have the mechanism replaced that lowers the footrest. Now I have had to have both sides replaced. And the cushions on the sides that we use have collapsed. Since the repair, I can not lower the...Read more
I purchased a recliner and within a few months the fabric was wearing poorly. I called customer service and they sent out an inspector. He said the fabric had crushed on the arms and seat, and the buttons popped off and I would receive a call letting me know how we...Read more
I purchased a recliner back in 1995 and had zero problems over the years. Of course the fabric showed its wear and the cushions finally gave in but the frame held up until finally after 20 years started giving up and making noise So this year i decided to find a new...Read more
Purchased La Z Boy couch in 2015 along with $119 Guardian Protection Plan. After 2 years, “performance” fabric on couch cushions has worn so thin from sitting on it there are holes starting to develop. Contacted Guardian twice, apparently customer service is not a...Read more
- 26 year old la z boy recliner
Recliner with a chip board structure In the past 2 years you have rebuilt the back then replaced the back its now twisted again. Rebuilt 1 arm then 6 months later replaced both arms. The padding has shifted from the arms so you feel the 2 x4 next to your hips. Please...Read more
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