Was given run around for months on my new understaffed reliner. Finally all fillers came one at a time. Was having like new couch re stuffed one did seat. Comfort Care kept switching we will fix we won't. Depend on whom you talk to. Oh the on holds we're offer. Last...Read more
I have two Lazy Boy Rocker Recliners that are less than two years old. Both are all lumpy on the leg cushion areas. They look and feel absolutely horrible. We are both under 200 pounds with no kids in the house. These chairs are an embarrassment to both me and your...Read more
Was told if I purchased the loveseat and chair they would keep it at the store until my floors were refinished. Not so, all they did was harass me to pick it up. When I picked it up and paid the balance, I noticed I was billed for pro warranty which I said I did not...Read more
Lazboy Sofa Review
We purchased a lazy boy sofa with the power lift option 18 months ago. This is by far the worst $2000 piece of *** ever. I had lazy bor come to tbe house 3 times for the loosening of the frame work and one seat replaced. Evey time they came it wentback to loose in 2 weeks. After a year not covered be warrentee so we have a loose piece of *** to sit on.
Lazboy Recliner Review
We purchased an expensive recliner at the Wilmington NC store approximately a year ago and it is falling apart. Went back to store and they offered no solution other than they would come and look at the chair if we paid for the visit. Let the BUYER BEWARE...NEVER AGAIN.
Lazboy Recliner Review
Metal in lazy boy recliner just snapped off dont understand have bought lazy boy for years this chair paid over 700 its leather loved the chair but this doesnt make since
Lazboy Customer Care Review
We purchased furniture back in July. When delivered it had multiple problems. I must say when i posted there had been problems i was immediately contacted by corporate. They couldnt have been nicer! We currently have furniture that will go back when are new ones comes.
Hi, I bought a Lancer Power Recline XR the other day for $1400+, thinking this company would sell the same quality product they did years ago when i was a kid. (WRONG). It was the worst quality recliner I have seen in years. Comparable to one you would buy for $300. It...Read more
I didn't like
- Quality and durability of product
We purchased two lazy boy recliners about 21/2 yrs ago. My husbands was over $1000.00 & mine was $800.00. Well needless to say we call them Lazy *** Chairs! Mine hasn't worked properly after 6 service calls & now leans against the back living room wall because it tips...Read more
Contacting them regarding this product bought 8 months ago was futile. They wanted me to purchase the third bladder knowing fully well the product must be defective to be so bad in such a shot time. After speaking with a sales person I asked for the manager who I was...Read more
This is my fourth Lazyboy chair in 40 years. The previous three were built like tanks and never needed repair. I only gave them away ehen moving. This newest -- and most expensive ($1500) -- has broken twice in less than two years. First, the entire metal base...Read more
Lazy Boy –Kincaid Chair In November, 2010, my wife and I bought a Kincaid sofa and oversized chair from your Lazy Boy Gallery in Myrtle Beach, SC. Needless to say, we were extremely disappointed that we had to RETURN THEM TWICE!!! We discovered in March, 2017, the arm...Read more
Update from previous review of 30 days - $4800 furniture bought 90 days ago looks like 2 years old with wrinkling/buckling of material on arm rests classified by La-Z-Boy as Normal and 2 Springs break while sitting & watching TV - same Springs in Recliner hat was fixed...Read more
Update from previous La-Z-Boy post (2 months ago) - after denying request that severe material wrinkling and buckling is abnormal on 5 of 6 arm wrests in couch, love seat and chair ( they say it is normal) I begin to hear loud creaking noises from large couch (still...Read more
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