purchased a chaise lounge for $750.00. I'm a disabled senior and cannot throw my $$ around. From the time it was delivered, I noticed that the feet were crooked but the men straightened out. I noted after sitting a few times, I "hit bottom", reported this, and repair...Read more
- Some customer service
Purchased two recliners in early 2017.Sale occured in Florence Ky. Within one month it was necessary to have one of the two items repaired. From that experience to the time of this writing there has been three additional repairs and the chair has been replaced once. As...Read more
9-1-17 Below are previous posts.....As a recap, had an expensive LazyBoy Recliner breaking....Got a hold of them 24 July 2017....Unsatisfied, go to store purchased where the two managers their were stellar....Got me setup just to have customer care make an appt. for...Read more
Lazy Boy Review
Leather is flaking off where the natural cracks are. They send their own leather specialist out who writes a *** report saying it's normal for leather to do that . When she was saying to my face that she doesn't know why it was happening.
Lazboy Recliner Review
We bought a Lazboy Recliner and after 2 years the front spring clips were so sharp it ate through the padding and fabric just from sitting, anyway I have exhausted all of my options I guess, we were really disappointed in Lazboy, won't buy again
Short Review on February 26, 2017
Foot rest also broke in less than a year What a piece of ***
Lazboy Recliner Review
We have owned three La Z boy recliners in the past. The were all comfortable with good support and well made. The fourth one we bought was another story. It not only looks cheap, it is poorly made with inferior materials. It's uncomfortable, and the padding shifts and parts fall out. We will never shop La Z Boy again. What a disappointment.
We've bought Lazy Boy products for almost 30 years and have been highly satisfied. Last month we purchased two Sheldon Reclina-Rockers and the quality was terrible. The fabric on both right arms was bunched, while the left arms were tight. There was a squeak during...Read more
I am a local business owner and have always referred people to lazyboy. How they respond to my issue now will determine any future discussions on their quality. The arm to the chair has fallen off after only 6 months of very lite use. I noticed the frame of the chair,...Read more
Don't buy anything from lazy boy Pensacola FL. They don't stand behind their products. Bought an elec recliner for $3,000.00 been repaired 6 times and it's still a piece of ***. One side only works about 3 days a month. Another issue with it. I have a bad back and what...Read more
Their service plan is also not good. My latest purchase -- a sofa came with missing hinges and a spring that broke in 2 years. I bought their product because of lifetime warranty but it did not honor this warranty. They are living on a name from the past that no longer...Read more
Have purchased several Lazy Boys years ago and very pleased but was talked into a Pinnacle Reclining Sofa in 2010. Very bad decision. Is falling apart. Sections are separating and have "paid" to have hardware replaced once and now sagging again. The quality of this...Read more
I purchased two Lazy Boy lift recliners for my husband that has Parkinson. The chairs have been nothing but trouble. My husband has gotten trapped in the chair more than once because it failed to lower. Lazy boy has terrible service and the quality of the chair is...Read more
I didn't like
- Were not helpful in solving the problem
1 1/2 years ago I purchased a couch from La-Z-Boy. It is the worst piece of *** I've ever owned. It hurts so much to sit on. It's incredibly uncomfortable. Right after I purchased it I told them that it was uncomfortable and they came out and put the same stuffing that...Read more
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