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1 comment

We purchased leather sectional and leather recliner from centennial co store. Turns out to be the worst furniture we ever bought.

FWIW recliner has been repaired once all ready and all 3 parts of sectional repaired twice.....We have always been loyal lazy boy customers. Still have leather couch and sofa we purchased 8 years ago in New Orleans....still in great shape....we gave our overstuffed leather 8 year old recliners to the Denver ARC after moving here from The Easy in April 2015 to buy new since home in Denver is smaller......Worst quality furniture we have every purchased....Lazyboy has surely taken a dive in quality and craftsmanship. Glad we bought the warranty.....now we get to spend more $$$ to have our $7000 investment shipped back in forth for repair twice a year.

I'm not mad at Lazyboy sales person, she was very nice and professional. I would be afraid and ashamed to work for a company that is ripping people off at these prices.....I often go upstairs and sit on older Lazyboy furniture to remind myself that this was once good quality furniture.....and worth the $$$$

Product or Service Mentioned: Lazboy Sofa.

Reason of review: Bad quality.

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Lazboy Verified Representative

Hi there,

Thanks for taking the time to contact us about your chair and sectional. We're so sorry for your dissatisfaction regarding the repairs you've needed on both pieces.

Our team would love the opportunity to further investigate.

Please send an email to socialsupport@la-z-boy.com with your name, address, telephone number and retailer's information. Please include review number 1071227 in the subject line of your email.


La-Z-Boy Incorporated

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