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Lazboy Furniture Liquodators Review
Purchased reclining leather sofa with matching chair.Added extra 5 yr warranty 2013 through furniture liquidators. Have had nothing but trouble since purchased. Now the leather is falling off back of cushions, coming apart at seams as well as pulling apart from wood...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for reaching out to us about your leather furniture. We're so sorry for your frustration. Our team would love the opportunity to further investigate!Please send a...

1.2
#958830
Lazboy - Recliner Review
I bought what was sold to me as a leather sofa- reclining ends and 2 rocker recliners. The couch is horrible. The cushions are all peeling and cracking. I called customer care (what a joke) to be told call a leather restoration company near me. One side of the sofa...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hi there,Thanks for reaching out to us about your leather furniture. We're so sorry for your frustration. Our team would be happy to further investigate!Please send an email t...

Anonymous
Anonymous

You should see my Lazy Boy recycled leather JUNK. Wish I could post some pictures of this junk product. Very sad to see this company go down hill

1.5
#957435
Lazboy - Leather LazyBoy Recliner peeling!
Lazboy - Leather LazyBoy Recliner peeling!
I own aDouble Leather LazyBoy recliner that is now peeling where the leather is wrinkled on the arm after only24 months,only used 1/2 of that time.On right arm where my elbow rests when I'm reading.If this was material,it would not be an issue.Must be very cheap...
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Rocky1_20162016
Rocky1_20162016

Thankyou, very much,LazyBoy for the effort between you and the store of purchase.The Manager,Peter called with a full refund,found us a new chair and only a minimum,reasonable...

Anonymous
Anonymous

After only 3+ years same thing happened to us. Got a 'great deal' saving 'hundreds' on sale only $1800 for a recliner ($700) and love seat recliner ($1100).

3.2
I liked
  • Sales personnel
#952606

Lazy Boy Review

Lazboy
#1026796
1.3
Lazboy - Simple Review #1490739653
Lazboy - Simple Review #1490739653
1 of 2
Leather is flaking off where the natural cracks are. They send their own leather specialist out who writes a *** report saying it's normal for leather to do that . When she was saying to my face that she doesn't know why it was happening.
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Lazboy Recliner Review

Lazboy
#934398
1.7
Lazboy - Simple Review #1476143723
1 of 1
Leather peeling after 1-1/2 years on a1200 dollar reclina-rocker
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Lazboy Recliner Review

Lazboy
#837484
2.1
Lazboy - Simple Review #1461805257
Lazboy - Simple Review #1461805257
1 of 2
Terrible leather recliner worn and seam on one arm tearing
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Couch Review

Lazboy
#510224
Lazboy - Simple Review #1405377550
1 of 1
our couch completely fell apart in 4 years and they won't help at all - not even a deal on a new one. BRUTAL!!!
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Lazboy - Very bad value
Lazboy - Very bad value
We thought that the expensive leather construction was the way to go. On the left seat of the sofa, the thread wasn't pulled as tight as on the right seat. This resulted in the thread starting to loosen in the seam. When we spoke to the staff at the store where...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hi there,Thanks for taking the time to contact us regarding the thread starting to loosen in the seam on the left side of your leather sofa. Our team would love the opportunit...

Lazboy - Horrible customer service BUYER BEWARE
Lazboy - Horrible customer service BUYER BEWARE
Lazboy - Horrible customer service BUYER BEWARE
I have made the mistake of purchasing 2 leather sofa's in which the pillows tend to keep propping out and we keep sinking into the back of the sofa and eventually the pillows literally slip out from under you. LazyBoy repaired this by installing carpet pad under the...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hi there,Thanks for reaching out to us about your sofa. We apologize for your dissatisfaction regarding the pillows that keep slipping from underneath you. Our team would love...

1.4
I liked
  • Store layout
I didn't like
  • Poor quality and poor customer service response
  • Extremely poor quality
  • Customer service representatives skills
#943980

Lazboy - Awful CS
Two year old leather recliner had large discolored area suddenly appear on headrest. I had purchased the fabric protection plan when I bought the recliner from Lazyboy. The third party vendor said it was a manufacturing fault and would not honor their warranty. ...
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shaverg
shaverg

We had the same problem, no resolution after many phone calls and emails. The best thing I can do is tell everyone not to buy La-z-boy and I do warn all my friends to stay awa...

Anonymous
Anonymous

I had the very same thing happen to my chair. What used to be a good quality product is now Chinese ***. I will never buy another La-z-boy product.

2.0
I didn't like
  • Lack of customer service
#943922
Lazboy - Expensive Lazy Boy Recliner becomes Curb Trash
Bought this Expensive Leather Lazy boy recliner four years ago and the leather is peeling off as we sit. Upholsterer said it is bonded leather and pretty cheap covering. We paid around $1000 for it and if we want to recover it it will cost another $800 to $1000. Love...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for reaching out to us about your recliner. We apologize for your frustration regarding the leather peeling. Our team would love the opportunity to further invest...

3.3
#939025
Lazboy Recliner Review from Waco, Texas
Lazboy Recliner Review from Waco, Texas
Lazboy Recliner Review from Waco, Texas
Beautiful leather La-Z-Boy recliner? WRONG! These are pictures of the arms of our $700+ leather La-Z-Boy recliner after 3 years of use by an adult user who is very careful with furniture. For about 30+ years we had used a Stratorester recliner because that was all...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hi there,Thanks for reaching out to us about your recliners. We apologize for your dissatisfaction regarding the leather on one chair, and for the service you have received.Ou...

#936320
Lazboy Sofa Review from Lehighton, Pennsylvania
I purchased in June a Lazy Boy sofa, reclined and love seat...along with the customer care warranty. Total price w tax and delivery was 3,400 dollars. As with most women I use moose in my hair... needless to say a stain appeared on the headrest ! Contacted customer...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for reaching out to us about the stain on the back of your sofa.Our team would love the opportunity to further investigate. Please send us an email with your name...

#919391

Featured

Lazboy - Lazy-boy leather recliner
I bought a leather recliner at Homegoods in January of 2015. It was a Lazy-boy in a taupe color. Now the color is peeling of in different places. I called Lazy-boy Customer Service and also talked with a salesperson at the local store who now has lost an additional...
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Anonymous
Anonymous

Here are a few things you, and all other dvmb americans, need to understand:LaZBoy is a publicly owned company, which means they are owned by stock holders. LaZBoy stopped mak...

LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for reaching out to us regarding the leather on your furniture. We apologize for your dissatisfaction.Our team would be happy to further investigate. Please send ...

#909744