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Lazboy inferier leather product
Lazboy inferier leather product
Lazboy inferier leather product
Lazboy inferier leather product
Lazboy inferier leather product
Lazboy inferier leather product
Lazboy inferier leather product
Lazboy inferier leather product
Lazboy inferier leather product
Sofa and chair are both less than five years old. When we purchased our La-Z-Boy, we were told it was 100% real leather. I do not see a real quality la-z-boy in these pictures (see attached facebook website). Started peeling after the one year warranty expired. Peeling...
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lazboyproblems
lazboyproblems

Very poor product and customer service. For the price we paid, a four year old sofa should not have these issues. The salesman also told us it was real leather, and when I spo...

Anonymous
Yvonne

I also have an inferior product in the leather and construction. Paid $5,000 for my furniture and foam at the arms separating from the wood at both ends. Now the frame at th...

1.0
I didn't like
  • Poor quality product
Paid $3000, had furniture for 2 weeks when the material started to get deep wrinkles in it. Stuffing in seats is crumpled and bumpy. Opened up a ticket with service center. Rep came out and took pics. Didin't get a call for over 6 weeks so I called them back. ...
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Anonymous
Nancy

Not too mention that as of 2011 they switched to processed wood which off gasses terribly, and the leather smells totally toxic. I bought a chair in 2008 and love it...it has...

Anonymous
Anonymous

Our La-Z-Boy recliner just broke this evening. I've been looking for a store near me as I planned to buy a new one. After reading your comment, I've definitely changed my mi...

Lazboy Manhattan Leather Sofa Review
Lazboy Manhattan Leather Sofa Review
Lazboy Manhattan Leather Sofa Review
Lazboy Manhattan Leather Sofa Review
Lazboy Manhattan Leather Sofa Review
I purched a leather Manhattan reclining sofa back in 2013 from a store called SCS over in Scotland. In early 2015 the leather stated to peel thankfully I took out leathercare but it did not cover leather peeling? Any way they did change the leather it took them 7-8...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hi there,Thanks for reaching out to us about your sofa purchased in the UK. We apologize for your frustration regarding the leather. Our team would love to further investigate...

Anonymous
Anonymous

Junk it and move on.

Lazy Boy Review

#1026796
1.3
Lazboy - Simple Review #1490739653
Lazboy - Simple Review #1490739653
1 of 2
Leather is flaking off where the natural cracks are. They send their own leather specialist out who writes a *** report saying it's normal for leather to do that . When she was saying to my face that she doesn't know why it was happening.
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Lazboy Recliner Review

#1024767
1.7
We bought a Lazboy Recliner and after 2 years the front spring clips were so sharp it ate through the padding and fabric just from sitting, anyway I have exhausted all of my options I guess, we were really disappointed in Lazboy, won't buy again
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Lazboy Sofa Review

#1038357
1.2
Update from previous review of 30 days - $4800 furniture bought 90 days ago looks like 2 years old with wrinkling/buckling of material on arm rests classified by La-Z-Boy as Normal and 2 Springs break while sitting & watching TV - same Springs in Recliner hat was fixed 30 days ago - If you agree this is normal or acceptable then La-Z-Boy is for you !
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Lazboy Eclipse Reclina Way Leather Sofa Review

#1036809
1.0
Have tried every way possible to speak to a person about problems, This seams impossible
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Lazboy - Cracked and Peeling leather Lazyboy recliner
Lazboy - Cracked and Peeling leather Lazyboy recliner
Lazboy - Cracked and Peeling leather Lazyboy recliner
Lazboy - Cracked and Peeling leather Lazyboy recliner
Lazboy - Cracked and Peeling leather Lazyboy recliner
I have always liked Lazyboy recliners having owned three over the years. A couple of years ago I purchased a leather recliner and what a mistake that turned out to be. The fabric started peeling and cracking. I contacted Lazyboy and they said I should file a claim...
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Anonymous
Anonymous

It's bonded leather, meaning its the lowest grade of leather available. Hence why the sofa only cost $700. Bonded leather will crack and peel regardless of how well it is main...

Anonymous
Mike

Purchased big boy lazy boy recliner. Yep just over year the leather crumbling and peeling. No more lazy boys for me---must be really cheap leather.

2.4
I didn't like
  • Poor materials and poor workmanship
#929372
I bought the "best" actually most expensive recliner lazyboy had, with electric head rest, lumbar adjustments. From Day one the lumbar, when not engaged, poked me in the back and chair was very uncomfortable. I called the store and was told to give it time for break...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for reaching out to us about your recliner. We apologize for your dissatisfaction regarding the padding, squeaky springs and for your frustration regarding the se...

Lazboy - Substandard Construction/Body Support
We purchased a Lazyboy couch with the chase lounge end piece. When we sit on the right part of chase section, it feels like you are falling to the right. When sitting on the section next to the chase, it feels like you're falling to the left. We had them come out & put...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for reaching out to us about your sofa. We apologize for your dissatisfaction regarding the cushions. Our team would love to further investigate. Please send an e...

1.7
I liked
  • Design
I didn't like
  • Poor value
#1021179
I spent a lot more money to buy Lazy Boy based on quality. What a mistake- the leg lift broke two months after using it. Here is a video.
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for reaching out to us about your loveseat. We're so sorry for your frustration regarding the broken footrest.Our team would love to further investigate. Please s...

Anonymous
Lenny brown

Poor quality Yet I paid more??

Lazboy - Uncomfortable , not good quality
Lazboy - Uncomfortable , not good quality
No where near as comfortable as the one in the store Seams run across arm rest where your hand rest ,piping crooked on one side No longer set in and only had it 5 days No call back from store Sent email photos , no response Left voice mail for manager No response...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for reaching out to us about your Kennedy sofa. We apologize for your dissatisfaction regarding the seams and piping. Our team would love to further investigate. ...

Anonymous
Anonymous

you could call Lazyboy comfort care they will send a tech out to look at it

I didn't like
  • Quality
#1025414
Lazboy - Leather sofa flaking
Lazboy - Leather sofa flaking
Lazboy - Leather sofa flaking
Lazboy - Leather sofa flaking
I bought a leather sofa 2 years ago. started peeling,I paid $1300 on sale! I found out that it was recycled leather, now were in my papers does it state that.I called them and got the run around I sent pictures, They claim it was not their fault and there is 1 year...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for reaching out to us about your furniture. We apologize for your frustration regarding the cover peeling and for your frustration regarding the service you've r...

marilyn_2016
marilyn_2016

poor quality always not their fault out 1300 dollars!

1.7
I liked
  • Floor model
I didn't like
  • Are not interested in complaints
#974755
DO NOT BUY FROM LA-Z-BOY!!!!!The worst customer service i have ever experienced! I will never buy another sofa from la-Z-boy and would strongly advise others to avoid purchasing anything from them. I bought a sofa from lazy boy a few years ago and made sure to buy the...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hi there,Thanks for reaching out to us about your sofa. We apologize for your dissatisfaction regarding the rip and for the service you've received. Our team would love to fur...

1.0
#1020663