Kingman, Arizona
Not resolved

The foot rest on the sofa needed to be replaced, the material was wearing off, after about another two months the same thing was happening on the seat of the sofa and between the seat & console the material was wearing down they refused to cover it under warranty because they said I have dogs that was probably the reason. I have proof that the sofa seat and back are covered every day because my dogs do get on the couch.

The material we bought was a leather like material we were told it was a brand new material.

Help. I can prove I cover the sofa everyday.

Product or Service Mentioned: Lazboy Sofa.

Reason of review: Damaged or defective.

Monetary Loss: $1400.

Preferred solution: Let the company propose a solution.

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