Bought new cover for sectional, 3 months later saw a small tear in center of cushion.took pictures and find complaint, Oh reason I replaced cushion was it was tearing from seams after 2 years.
They sad it was a snag not a tear. "not True" So instead of paying another $250.00 I sew it up, not the best repair but a cheaper one. Also I had to call back to find out what was going on with the claim, when I called they had the answer right away. So what didn't they notify me?
Why did I have to call to find out what was going on after 2 weeks.Dave Roenigk
More Review Details
|Advertised vs Delivered|
|Style and Design|
|Diversity of Products or Services|
|Product or Service Quality|
|Value for money|
|Exchange, Refund and Cancellation Policy|
What I liked
- Store layout
What I disliked
- Customer care
- Reason of review:
- Bad quality
- Preferred solution:
- I want a free cover for sectional.
- Monetary loss:
- Product or service
- Fabric Sectional Sofa
- Review category
- Furniture and Decor
Author wants to be contacted by the company. Learn more ›
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