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I paid $688.98 for a recliner in 2004 with a life time warranty on the inner workings .when i contacted Lazy-Boy they told me they would send me the replacement parts that snapped .

But, the fabric they no longer have in stock it would cost me $231.39 to relace the seat cushion which will not match.

Plus extra for the arm which ripped when the wood broke thru it .I feel they should give me a credit towards a new chair for $300.00 because other wise i could go to bascov's and spend that on a new chair i am pissed with the amount it cost what Am i suppose to throw it away ?

Review about: Rocker Recliner Chair.

Review #385948 is a subjective opinion of a user.

PRODUCT OR SERVICE Lazboy Recliner
Reason of Review / Monetary Loss Not specified / $689
Preferred solution Not specified

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bensnet
#627351

Lazy-boy did contact me told me they would send me the replacement wood .No refund and i could try to match the fabric...

So basicly *** we don"t back our product maybe it's time to contact BBB .....We are now shopping else where Thanks Lazy-Boy for keeping the faith in U.S.A.:(

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