Contact Information

Lazboy Phone Numbers

Toll-Free Number:

  • (800) 375-6890

Online Orders:

  • (800) 375-6890

Warranty Inquiries:

  • (855) 802-6636
  • (734) 241-2435
  • (602) 426-5292
  • (703) 273-6133
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Corporate Office Address:

La-Z-Boy Incorporated
1284 N. Telegraph Road
Monroe, MI 48162-3390

Other Info:
Mon-Fri 8:00am-9:00pm EST
Sat & Sun 9:00am-6:00pm EST

Help in Social Networks:

Summary of Lazboy Customer Service Calls

02:29 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Lazboy to Ask about:

Product/ Service Question:

  • “Power to the leg lifter and the paces that rase the legs is broken.”
  • “Have had chair worked on 4 x's. Not working again. Chair is very important hubby is in wheelchair and power recliner is the only place he can sleep”

Request for Information Question:

  • “Question about extra throw pillows” , Review # 1678328

Other Question:

  • “Verify my online order”
  • “Peeling leathet on headrest”
  • “Clai.” , Review # 1701211

Lazboy Rating Stats

2.3 out of 5 stars
based on 547 reviews
See all 1111 reviews

Rating trend


Lazboy Return Policy
Sign up in minutes to access order status and history and select The Client's communication preferences. It's easy to create a look The Client of Lazboyll love with Lazboy's' FREE Design Services. Every room has a story to tell. Lazboy's' guests and designers share theirs. Lazboy's' expert designers will guide The User of Website through every step. Explore options and upgrades to personalize The User's comfort. Design the perfect room and bring it to life with Lazboy's' 3D Room Planner. Kristen Bell reveals her favorite style swaps and quick updates. Redecorating made easy. Create a look all The Client's own. Create a look all The User's own by mixing contrasting styles The Client of Lazboy love. Shades of blue and green for looks that bring to mind rolling waves, blue skies and sun kissed beaches. Introduce subtle patterns and layer in lush textures for a luxe look. With clean lines and timeless details, these mid-century modern looks are here to stay.
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Top Lazboy Services

Customer Care, Delivery Service, Recliner Repair

Top Lazboy Products

Recliner, Sofa, Chair

Lazboy Pros and Cons

Pros: Extremely dissappointed, Chair, Sales personnel, Looked very nice, That it once was a good brand

Cons: Bad customer service, Poor quality, Poor quality, Do not stand by their product, Warranty or customer service


La-Z-Boy is a large furniture manufacturer. The company was founded in 1927. Its headquarters is based in Monroe, Michigan, United States. La-Z-Boy offers a wide collection of furniture under the following categories: Recliners, Chairs, Sofas, Sectionals, and Ottomans. The company also specializes in tables and loveseats. All products come with the La-Z-Boy limited warranty. It covers manufacturing and material defects that appear under normal residential use. The company accepts returns within 3 calendar days of delivery. Restocking fees up to 30% may apply. La-Z-Boy owns such brands as Kincaid Furniture, American Drew, Hammary Furniture, England Furniture, and La-Z-Boy Residential. La-Z-Boy furniture is sold through a network of licensed distributors in the United States, the United Kingdom, Australia, Italy, Japan, and other countries.

Lazboy reviews and complaints

Lazboy is ranked 136 out of 1894 in Furniture and Decor category

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