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Contact Lazboy Customer Service

Lazboy Phone Numbers and Emails

Toll-Free Number:

  • (800) 375-6890
    Online Orders
Call customer service
Send Message

Customer Service:

  • (855) 802-6636
    Warranty Inquiries
  • (734) 241-2435
  • (602) 426-5292
  • (703) 273-6133

Investors/ Franchasing:

  • (734) 241-2438
    Investor Relations
  • (212) 936-5100
    Transfer Agent

Sales/ Reservations:

  • (800) 379-9773
    La-Z-Boy Office Furniture
  • (877) 592-7514
    La-Z-Boy Outdoor Furniture

Lazboy Emails:

Customer Service
Investors/ Franchising
Media
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More phone numbers and emails Less phone numbers and emails

How to Contact Lazboy?

Most Popular Number:

(800) 375-6890
Online Orders
Total calls: 222 Issues resolved: 9 Last call: Feb 24, 2025
author avatar
PissedConsumer Reporter

If you want to order a certain product online, call this Lazboy phone number: 1-800-375-6890. Are you interested in office and outdoor furniture? Contact the managers at the following company contact: 1-800-379-9773. Do you need to learn more information about the warranty? Then dial this telephone number: (855) 802-6636.
Managers of Lazboy customer service will accept an order to purchase a cozy sofa for your living room, an elegant chair for your kitchen, a soft bed for your pet, or another product. In addition, they are ready to help you with any question related to the products and orders that interest you in real-time.

If you need to contact the company’s corporate office, note the following Lazboy address: La-Z-Boy Incorporated, 1284 N. Telegraph Road Monroe, Michigan 48162-3390, United States. Use it for sending letters, documents, or other correspondence. In this case, be sure that you include all relevant information. It is very important for efficient communication.
If you want to work in the Lazboy team, you can familiarize yourself with some photos from the store headquarters presented on the official company’s website in the “Careers” section and see the corporate culture.

There is no Lazboy live chat on the company’s official site. But if you prefer correspondence, you can always contact one of the representatives of the customer care team by sending a message on Facebook or Instagram Direct. For this, go to the pages of online store social networks by clicking the appropriate icons at the bottom of the main page. Write in detail about what interests you and the manager to answer you in an online chat as soon as possible.
This way of communication is very convenient if you don’t like calling the support number and communicating with managers live.

Lazboy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Lazboy Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    58% phone 42% email
  • The best phone number to call Lazboy is 8003756890. 66% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday and Monday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as Lazboy may ask you for the following information to identify you as a customer: order id or tracking no, first and last name or customer id or account no.

View full overview ›
PissedConsumer Club

Contact Information

Lazboy Website:

Lazboy Help Center:

Corporate Office Address:

La-Z-Boy Incorporated
1284 N. Telegraph Road
Monroe, Michigan 48162-3390
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am-9:00pm (EST)

Saturday - Sunday: 9:00am-6:00pm (EST)

More contact details

Lazboy Rating Based on 787 Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Reliability
Value for money

Rating stats

Rating trend

How Good is Lazboy's Customer Service?

Aina Jtd
Aina Jtd
Feels Disappointed | Feb 10, 2025

terrible

Read full quote
Halina Sll
Halina Sll
Feels Disappointed | Nov 28, 2023

They DO NOT STAND BEHIND THEIR FURNITURE

Read full quote
Charles A Lzx
Charles A Lzx
Feels Disappointed | Nov 01, 2023

It had been super great up until this last transaction this week.

Read full quote

Summary of Lazboy Customer Service Calls

334 TOTAL
CALLS
02:57 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Lazboy?

Product/ Service Question:

  • “Unsatisfied with products”
  • “Remote memory not working”
  • “One side of the sofa the reclinder is not working”

Staff Question:

  • “Service needed again”
  • “Need pick up for service”
  • “Bad service on repair”

Shipping and Delivery Question:

  • “Parts arrived”
  • “Have NOT RECEIVED MY WAND !!! Ordered Dec 4 2024”
  • “Delivery issue”

Request for Information Question:

  • “Need to speak with machinest”
  • “I'm Eder inquiry”
  • “Want to discuss a physical difficulty with my chair due to personal disability”

Return/ Replace Question:

  • “Exchange recliner”
  • “Need to replace manual remote control”
  • “Replacement parts”

Payments and Charges Question:

  • “My pillows are attached to my sofa - I need one pillow insert for my sofa as the pillow has worn down - it wasn’t right when I got the sofa - I have receipt -”
  • “Paid 2 grand for a chair seat is baggy and if I want another they want me to pay a restocking fee!!!! Not happening”
  • “Payment”

Account Question:

  • “Verify online order”
  • “Money not put into my bank account since 11/4/20”
  • “Verify my online order”

Activation/ Cancellation Question:

  • “Cancel repairs appointment”
  • “Cancel”

Refund Question:

  • “Can't find refund of deposit I made”

Employment Question:

  • “Requedti g job interview fot drydan va facility”

Other Question:

  • “Need parts”
  • “Waiting for a wand for my chair a month .”
  • “In seat controller”

Compare Lazboy Customer Service To

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