Contact Lazboy Customer Service
Lazboy Phone Numbers and Emails
Toll-Free Number:
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(800) 375-6890Online Orders
Customer Service:
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(855) 802-6636Warranty Inquiries
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(734) 241-2435
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(602) 426-5292
Lazboy Emails:
Lazboy Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Lazboy Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Lazboy is 8003756890. 66% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday and Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Lazboy may ask you for the following information to identify you as a customer: order id or tracking no, first and last name or customer id or account no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Lazboy Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Lazboy is 8003756890. 66% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday and Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Lazboy may ask you for the following information to identify you as a customer: order id or tracking no, first and last name or customer id or account no.
People call Lazboy mainly because of product/ service, staff, shipping and delivery.
10% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Lazboy is comfortcare@la-z-boy.com. 71% of customers use this email address to address their issues and concerns.
Contact Information
Lazboy Website:
Lazboy Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am-9:00pm (EST)
Saturday - Sunday: 9:00am-6:00pm (EST)
How Good is Lazboy's Customer Service?
Summary of Lazboy Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Lazboy?
Product/ Service Question:
- “Unsatisfied with products”
- “Remote memory not working”
- “One side of the sofa the reclinder is not working”
Staff Question:
- “Service needed again”
- “Need pick up for service”
- “Bad service on repair”
Shipping and Delivery Question:
- “Parts arrived”
- “Have NOT RECEIVED MY WAND !!! Ordered Dec 4 2024”
- “Delivery issue”
Request for Information Question:
- “Need to speak with machinest”
- “I'm Eder inquiry”
- “Want to discuss a physical difficulty with my chair due to personal disability”
Return/ Replace Question:
- “Exchange recliner”
- “Need to replace manual remote control”
- “Replacement parts”
Payments and Charges Question:
- “My pillows are attached to my sofa - I need one pillow insert for my sofa as the pillow has worn down - it wasn’t right when I got the sofa - I have receipt -”
- “Paid 2 grand for a chair seat is baggy and if I want another they want me to pay a restocking fee!!!! Not happening”
- “Payment”
Account Question:
- “Verify online order”
- “Money not put into my bank account since 11/4/20”
- “Verify my online order”
Activation/ Cancellation Question:
- “Cancel repairs appointment”
- “Cancel”
Refund Question:
- “Can't find refund of deposit I made”
Employment Question:
- “Requedti g job interview fot drydan va facility”
Other Question:
- “Need parts”
- “Waiting for a wand for my chair a month .”
- “In seat controller”
Compare Lazboy Customer Service To
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