Contact Lazboy Customer Service
Lazboy Phone Numbers and Emails
Toll-Free Number:
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(800) 375-6890Online Orders
Customer Service:
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(855) 802-6636Warranty Inquiries
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(734) 241-2435
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(602) 426-5292
Lazboy Emails:
Lazboy Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Lazboy Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Lazboy is (800) 375-6890. 68% of consumers used this number to address their issues and concerns.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Lazboy may ask you for the following information to identify you as a customer: phone number, order id or tracking no or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Lazboy Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Lazboy is (800) 375-6890. 68% of consumers used this number to address their issues and concerns.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Lazboy may ask you for the following information to identify you as a customer: phone number, order id or tracking no or first and last name.
People call Lazboy mainly because of product/ service, staff, shipping and delivery.
9% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Lazboy is comfortcare@la-z-boy.com. 71% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
How to Contact Lazboy?
Most Popular Number:
| Total calls: 250 | Issues resolved: 9 | Last call: Mar 2, 2026 |
Contact Information
Lazboy Website:
Lazboy Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am-9:00pm (EST)
Saturday - Sunday: 9:00am-6:00pm (EST)
How Good is Lazboy's Customer Service?
Summary of Lazboy Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Lazboy?
Product/ Service Question:
- “Broken chair with warranty”
- “Warranty on my chair”
- “Damaged chair”
Staff Question:
- “Nobody answers in your East Bay customer service to repair a chair.”
- “Parts came in for my lazy boy chair so calling to schedule service”
- “Not happy with service”
Shipping and Delivery Question:
- “Delivery”
- “I didn't receive my final check”
- “Parts arrived”
Request for Information Question:
- “Need help with leather on a recliner”
- “Need to speak with machinest”
- “I'm Eder inquiry”
Return/ Replace Question:
- “Replacement chair”
- “To get a replacement part”
- “Lazy Boy Chair is not operating correctly and needs service”
Payments and Charges Question:
- “My pillows are attached to my sofa - I need one pillow insert for my sofa as the pillow has worn down - it wasn’t right when I got the sofa - I have receipt -”
- “Paid 2 grand for a chair seat is baggy and if I want another they want me to pay a restocking fee!!!! Not happening”
- “Payment”
Account Question:
- “Verify online order”
- “Money not put into my bank account since 11/4/20”
- “Verify my online order”
Activation/ Cancellation Question:
- “Cancel repairs appointment”
- “Cancel”
Website/ Application Question:
- “Schedule installation of part”
Refund Question:
- “Can't find refund of deposit I made”
Employment Question:
- “Requedti g job interview fot drydan va facility”
Other Question:
- “Satisfaction”
- “Remote and chair not comm notating”
- “Repair electric recliner”
Compare Lazboy Customer Service To
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