Lazboy Phone Numbers and Emails

Toll-Free Number:

  • (800) 375-6890
    Online Orders

Customer Service:

  • (855) 802-6636
    Warranty Inquiries
  • (734) 241-2435
  • (602) 426-5292
  • (703) 273-6133

Investors/ Franchasing:

  • (734) 241-2438
    Investor Relations
  • (212) 936-5100
    Transfer Agent

Sales/ Reservations:

  • (800) 379-9773
    La-Z-Boy Office Furniture
  • (877) 592-7514
    La-Z-Boy Outdoor Furniture
  • (800) 375-6890
    Online Orders

Lazboy Emails:

Customer Service
Investors/ Franchising
More phone numbers and emails Less phone numbers and emails

Lazboy Contact Information

Lazboy Website:

Lazboy Online Chat:

Corporate Office Address:

La-Z-Boy Incorporated
1284 N. Telegraph Road
Monroe, Michigan 48162-3390
United States

Other Info (opening hours):


Monday - Friday: 8:00am-9:00pm (EST)

Saturday - Sunday: 9:00am-6:00pm (EST)

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Lazboy Rating Based on 680 Reviews

Rating details

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Customer service
Product or Service Quality
Value for money

Rating stats

Rating trend

Summary of Lazboy Customer Service Calls

03:34 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Lazboy Customer Service?

Product/ Service Question:

Staff Question:

  • “Recliner service”
  • “Schedule service”
  • “Customer service”

Shipping and Delivery Question:

  • “Ordered furniture in February still have not received it i paid 5000 dollers to lazy boy and i want to know when i get my money back or my furniture”
  • “Delivery”
  • “I deliver this supposed to be coming to my home and I want to make sure you have the right address”

Request for Information Question:

  • “Need help with an order I put in on August 6. Was told would take 4 To 7 months”
  • “Order status”
  • “Question about extra throw pillows”

Return/ Replace Question:

  • “Return item”
  • “Need to replace manual remote control”
  • “Sofa extremely uncomfortable even after lower cushions replaced”

Payments and Charges Question:

  • “Payment”

Account Question:

  • “Money not put into my bank account since 11/4/20”

Employment Question:

  • “Requedti g job interview fot drydan va facility”

Activation/ Cancellation Question:

  • “Cancel”

Other Question:

  • “Need repairs”
  • “Can't assemble chair”
  • “Repair of sofa”


Lazboy Return Policy
Sign up in minutes to access order status and history and select The Client's communication preferences. It's easy to create a look The Client of Lazboyll love with Lazboy's' FREE Design Services. Every room has a story to tell. Lazboy's' guests and designers share theirs. Lazboy's' expert designers will guide The User of Website through every step. Explore options and upgrades to personalize The User's comfort. Design the perfect room and bring it to life with Lazboy's' 3D Room Planner. Kristen Bell reveals her favorite style swaps and quick updates. Redecorating made easy. Create a look all The Client's own. Create a look all The User's own by mixing contrasting styles The Client of Lazboy love. Shades of blue and green for looks that bring to mind rolling waves, blue skies and sun kissed beaches. Introduce subtle patterns and layer in lush textures for a luxe look. With clean lines and timeless details, these mid-century modern looks are here to stay.
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Lazboy Warranty
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Top Lazboy Services

Customer Care, Delivery Service, Recliner Repair

Top Lazboy Products

Recliner, Sofa, Chair

Lazboy Pros and Cons

Pros: Used to be great furniture, Extremely dissappointed, Chair, That it once was a good brand, Style comfort

Cons: Poor customer service, Not good quality, Poor quality, Resolution of the problem, Poor quality and poor customer service response

Related Companies

Kincaid Furniture, Hammary Furniture, Lazboy Spas, American Drew, England Furniture


La-Z-Boy is a large furniture manufacturer. The company was founded in 1927. Its headquarters is based in Monroe, Michigan, United States. La-Z-Boy offers a wide collection of furniture under the following categories: Recliners, Chairs, Sofas, Sectionals, and Ottomans. The company also specializes in tables and loveseats. All products come with the La-Z-Boy limited warranty. It covers manufacturing and material defects that appear under normal residential use. The company accepts returns within 3 calendar days of delivery. Restocking fees up to 30% may apply. La-Z-Boy owns such brands as Kincaid Furniture, American Drew, Hammary Furniture, England Furniture, and La-Z-Boy Residential. La-Z-Boy furniture is sold through a network of licensed distributors in the United States, the United Kingdom, Australia, Italy, Japan, and other countries.

Lazboy reviews and complaints

Lazboy is ranked 170 out of 1653 in Furniture and Decor category

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