Lazboy - Deplorable Customer Svc / Poor Quality
Been fighting for 3 months.Ridiculous I was in earlier today regarding our couch that is coming loose, fabric torn at the seams, backrests that have inadequate padding.
You stated I would hear from someone today and I never received a call. We have been trying to get issues resolved since May to no avail. We purchased on 12/24/16 and it was delivered on 1/31/17. As I said I am only here 6-8 days per month so to say we are disappointed with the quality and warranty service is an understatement.
Who can I speak with higher up the chain to get this resolved ?John
Review about: Lazboy Sofa.
Reason of review: Bad quality.