Bought a brown leather double electric recliners couch in sept. 7 13.
It is very good mechanically and electronics work fine. Less than a year later, the headrest leather began to show some lighter brown discoloration as opposed to the darker brown original color. Called and discovered the warranty had expired by 2 months. Even though it took 4 months to develop the problem, they would not honor the warranty to remedy the issue.
tried talking to the boss at the showroom. No help.
We thought lazy boy stood behind all their products. Leather should last years before this concurs
Product or Service Mentioned: Lazboy Recliner.
Reason of review: Damaged or defective.
Monetary Loss: $500.
I didn't like: Lack of warranty service.