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I purchased over $5000.00 worth of funiture and all the material streached out in 2 weeks and looked like the furniture was 25 years old.Apparently they are having problems with this style (never told us that) and now the warehouse manager is trying to tell us we streached the material with our feet?????

They will not let me return it. I live 200 miles away and they expect me to bring it in for REPAIR (on brand new furniture) and not pay for my gas or time.

Real customer service.I found American Furniture to be MUCH MORE CUSTOMER ORIENTED!!!!!!

Review about: Lazboy Repair.

Monetary Loss: $5000.

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Anonymous
Nashville, Tennessee, United States #1349708

I was in production at Lazboy for 30+ years. 90% of the chair is press wood and /or particle board. You're wise to buy from another manufacturer.

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