Not resolved
Product or Service Quality
Value for money
1 comment

My 3 year old sofa and chair recliner is falling apart.The stuffing is all broken down, I can feel the springs in the chair and the side arm has a piece of wood poking through the arm with no padding.

We bought Lazboy because we thought the pieces would be of good quality. We got hosed. These two pieces will end up at the dump within the year. I will never buy anything from Lazboy again.

Buyer- be very careful if you are planning to buy new furniture.

I would highly recommend that you save yourself and your wallet and do nit buy Lazboy products.They are garbage .

This person wrote the review because of bad quality at Lazboy and attached photo s. Reviewer claimed that he or she lost $2000 and wants Lazboy to offer any options to resolve the issue.

The most disappointing in user's experience was material wear and bad quality and service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Lazboy lazboy furniture set for you to read. This information may help you with your purchase decision.

Had an Experience with Lazboy?

Write a review


Terms of Service
Post Comment
Monroe, Michigan, United States #1256617
Lazboy Verified Representative


Thanks for reaching out to us about your furniture.We're so sorry for your frustration regarding the stuffing flattening out.

Our team would love the opportunity to further investigate!

Please send an email to with your name, telephone number, address, and retailer’s information.Please include review number 961345 in the subject line.


La-Z-Boy Incorporated

You May Also Like

Lazboy - Recliner Review Lazboy "We are very unhappy with the rocker/recliners we purchased. For the 3rd time in 5 yrs the leather has peeled off of the chairs. Lazy Boy has not assumed any..." Read more Lazboy - 3 Lancer back failures in less than 3 years Lazboy "In less than 3 years the back on my motorized Lancer rocker recliner has had the back frame fail, 3 times now. By fail, I mean the frame has broken..." Read more Lazboy - Cheap material on a very expensive recliner! Bad customer service! Lazboy "I bought a very expensive comfort foam Lazy-Boy recliner in Boardman, Ohio. Now two years later, the leather look material has worn through in four places. When I contacted Lazy-Boy,..." Read more Lazboy - Manhattan Leather Sofa Review Lazboy "I purched a leather Manhattan reclining sofa back in 2013 from a store called SCS over in Scotland.In early 2015 the leather stated to peel..." Read more Discount Tire Store Txh56 On 2927 Southwest Fwy 77098 - Took almost 3 hours to service a tire. Discount Tire Store Txh56 On 2927 Southwest Fwy 77098 "I arrive at 11:15 AM. They let me know my truck is ready at 1:50 PM and told me I have to pay for a new warranty. They replace the..." Read more Omni Hotel - AVOID AVOID AVOID AVOID Omni Hotel "NO WELCOME DRINK NO WATER PRESSURE IN THE VILLA MOLD IN THE BATHROOM BLOOD STAINS ON FRESH SHEETS STAINS ON FRESH TOWELS BUGS ALL OVER THE TOILET DINNER RESERVATIONS POLICY..." Read more Shopify - Scam/Rip Off Shopify " I ordered two bras off the website. Got a email confirmation of my order never got a tracking number emailed customer service never got a reply over a month..." Read more Ryan Homes - Residential Street Blockage Ryan Homes "Dan Ryan Builders are absolutely OUTRAGEOUS! So far this week his construction people have blocked our street on Sutherland Drive in Franklinton NC (Olde Liberty SubDivision). Yesterday as I was..." Read more