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Recliner with a chip board structure In the past 2 years you have rebuilt the back then replaced the back its now twisted again. Rebuilt 1 arm then 6 months later replaced both arms.

The padding has shifted from the arms so you feel the 2 x4 next to your hips.

Please understand that they replaced the whole chair one time before all of this happened but the staples don't stay in the chip board the pull out. The in store tech is great and has tightened up the fabric a couple of times and it's showing signs of sagging again this is not the same quality that you have made for years ---going on 30 year customer

Product or Service Mentioned: Lazboy Recliner.

Reason of review: Bad quality.

I liked: Repair man inhouse nice guy.

I didn't like: Company does not stand behind product, La-z-boy defective chair, Poor quality.

Company wrote 0 public responses to the review from Oct 11, 2017.
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