Paid $3000, had furniture for 2 weeks when the material started to get deep wrinkles in it. Stuffing in seats is crumpled and bumpy.
Opened up a ticket with service center. Rep came out and took pics. Didin't get a call for over 6 weeks so I called them back. Was told my problem was a charactistic of the material.
I'm embarrassed to tell people this is new furniture. It looks like it's 15 year old furniture. Lazyboy is WAY overpriced and the furniture is not good. I will never buy anything from Lazyboy again and will tell as many people as I can about my experience to keep as many people as I can from buying from Lazyboy.
I am very unhappy. DO NOT BUY FURNITURE FROM LAZYBOY.
Monetary Loss: $3000.
Location: Herndon, Virginia