The La-Z-Boy recliner was purchase from a La-Z-Boy Gallery, delivered on 1/23/13. This recliner has the power feature.
This product was not used excessively, maybe three hours a day during the week. It had been making wobbly movement and cracking sounds, when on 1/25/15, as I pushed the power feature to raise the foot rest, the foot rest went all-wonky, crooked and wouldn't lift up. I turned over the chair to find what I can only classify as a cheap piece of plastic (washer?) broken into pieces under the chair. Come to find out there are many cheap plastic pieces holding this thing together.
I am angry to have spent $1,000 for such a poor quality item. I'm even angrier because when I was in the show room back in 2013, another dissatisfied customer was there telling me not to buy the chair, that it had plastic pieces and it would break..
I was so convinced of La-z-boys' quality, I disregarded that man's comments. Buyer Beware this is what $1,000 gets you with a La-Z-Boy recliner.
Product or Service Mentioned: Lazboy Recliner.
Reason of review: Bad quality.
Monetary Loss: $1065.
Preferred solution: Let the company propose a solution.