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The La-Z-Boy recliner was purchase from a La-Z-Boy Gallery, delivered on 1/23/13. This recliner has the power feature.

This product was not used excessively, maybe three hours a day during the week. It had been making wobbly movement and cracking sounds, when on 1/25/15, as I pushed the power feature to raise the foot rest, the foot rest went all-wonky, crooked and wouldn't lift up. I turned over the chair to find what I can only classify as a cheap piece of plastic (washer?) broken into pieces under the chair. Come to find out there are many cheap plastic pieces holding this thing together.

I am angry to have spent $1,000 for such a poor quality item. I'm even angrier because when I was in the show room back in 2013, another dissatisfied customer was there telling me not to buy the chair, that it had plastic pieces and it would break..

I was so convinced of La-z-boys' quality, I disregarded that man's comments. Buyer Beware this is what $1,000 gets you with a La-Z-Boy recliner.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss bad quality of lazboy recliner and associated monetary loss in the amount of $1065. Lazboy needs to offer any options to resolve the issue according to poster's claims.

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Last night our power recliner's foot rest fell to the floor with a bang. Turning unit over I see the drive mechanism is made of plastic!

I can't believe a manufacturer would made a product with plastic drive parts. Very cheap design expecting recliners to last a few short years, Don't waste you money on LAZYBOY!!!!


I have a Lazy Boy power recliner and have had the plastic part for the footrest control break twice. I had Lazy Boy replace it the first time for $97.50 and I am trying to replace it the second time.

The chair is 41/2 years old and cost me $1599.

What a rip off? Does anyone know where I can find a diagram of the mechanism on the power chairs so I can get this chair repaired for less than $97.50?

Pittsburgh, Pennsylvania, United States #1302141

Our Englander (same company as Lazyboy) recliner sofa is 15 months old and has broken 3 times, ALL due to that same cheap-*** plastic part they insist on using. Methinks it's time for a class action lawsuit over this and see how long they keep using this *** part!!


I agree. I had the plastic part for the footrest extension mechanism break less than two years after I purchased a $900.00 Laz-E-Boy recliner.

The Laz-E-Boy recliners I purchased in the 1980s and 1990s may have required annual tightening of a few wood screws, but the new ones are the kind of *** too many American companies are now willing sell while they sacrifice their formerly well-earned reputations.

Laz-E-Boy, not only NEVER AGAIN, but I can be relied on to spread the word!

to Anonymous #1258929


I too am dealing with this situation. A broken plastic part after two years. When I approached the Lazboy company in Prescott Valley, Arizona, with the part in hand, I was handed a card to call for my part...no help on what to order...and wished a good day.

This family will never purchase from them again, and my mouth is spreading the word.

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