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Hello, I purchased my customized reclining sofa and love seat from Art Van about two years back. I purchased Lazy Boy as being quality Michigan manufacturer. We are having issue with closing mechanism of right side of our reclining chair in the sofa as mechanism is not...
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1 comment
LaZBoy
#1256636

Hi there,

Thanks for reaching out to us about your reclining furniture. Our team would be happy to further investigate!

Please send an email to socialsupport@la-z-boy.com with your name, telephone number, address, and retailer’s information. Please include review number 967630 in the subject line.

Regards,

La-Z-Boy Incorporated

Review
#967630 Review #967630 is a subjective opinion of poster.
Product
Lazboy Briggs Powerrecline Loveseat
Cons
  • Shifting internal materials
Reason of review
Damaged or defective
Loss
$400
Preferred solution
Let the company propose a solution
Very bad value - Lazboy
Very bad value - Lazboy
We thought that the expensive leather construction was the way to go. On the left seat of the sofa, the thread wasn't pulled as tight as on the right seat. This resulted in the thread starting to loosen in the seam. When we spoke to the staff at the store where...
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1 comment
LaZBoy
#1236488

Hi there,

Thanks for taking the time to contact us regarding the thread starting to loosen in the seam on the left side of your leather sofa.

Our team would love the opportunity to further investigate your situation.

Please send an email to socialsupport@la-z-boy.com with your name, address, telephone number and retailer's information. Please include review number 944209 in the subject line.

Regards,

La-Z-Boy Incorporated

Review
#944209 Review #944209 is a subjective opinion of poster.
Product
Lazboy Briggs Powerrecline Loveseat
Reason of review
Bad quality

Contact Lazboy Customer Service

Website:
www.la-z-boy.com
Mailing Address:
1284 N. Telegraph Road
Monroe, MI 48162-3390
USA
Phone:
(800) 375-6890
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