Manufacturer: Lazboy Category: Recliners Clear all filters (3 of 3 reviews match)
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My advice for buying furniture.Only buy merchandise that you have inspected and sat in at the showroom and the store has put a "sold" sign on. I say this because I special ordered a very expendive recliner ($1700 on sale) and within a month it was sagging and seams were ascew. The tech came out and worked on it and about 6 weeks later it was doing it again. The tech said he could order another but the problems I was having are common and would...
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LaZBoy

LaZBoy Hello,
Thanks for reaching out to us about your chair. We're so sorry for your frustration regarding the fabric. Our team would be happy to further investigate.
Please s...

1.0
#986725
After 8 months of use the upper back leather peeled off with normal use. (My husband the only one using) I requested a replacement chair but was declined. Instead a representative from Comfort Care replaced the leather and I was assured by the store manager it would be "as good as new" I argued what would happen if the leather deteriorated again. I was told that I would receive a new chair! Well, one year later, the same thing happened...
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shaverg

shaverg I wish I had looked at the complaints too. I feel your pain!

LaZBoy

LaZBoy Hello Josephine,
Thanks for reaching out to us about the leather peeling on your chair. We apologize for your frustration regarding the service you've received. Our team wo...

Lazboy Briggs Rocker Recliner Review

#986894
Spring sticking out of back , newer chair , , very uncomfortable
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