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Took 1 hour for the payment to be completed in the store. Was told it was a computer issue.

Received a call later stating they overcharged me by $30.00. Was told at that time my delivery would be Saturday of same week.

When I called for a delivery window I was told I wasn't scheduled until the following Saturday. Sure hope the quality of this recliner is worth the money I spent and the aggravation.

Reason of review: Problems with payment.

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Monroe, Michigan, United States #1303134
Lazboy Verified Representative

Hi there,

Thanks for reaching out to us regarding your recent experience. We hope all of our customers have great shopping experiences, and we're so sorry for your frustration.

Please send an email to with your name, address, telephone number and retailer's information. Please include review number 1002607 in the subject line.


La-Z-Boy Incorporated

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