Manufacturer: Lazboy Category: Chairs Clear all filters (7 of 7 reviews match)
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Poor quality along with poor customer service!It has been almost three months and still getting new parts for chair instead of just bringing me a new one! I would not buy one for my dog to use!!!! I have made so many phone calls to customer service. Have been waiting for a call back which was supposed to be within a hour. It is going on three days. Repairman did not return my call for a week. Second repairman cancelled a hour before earliest...
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1.0
#992943
Bought a very nice lazboy all leather recliner massage chair about 6 years ago for $1500 . 2 years ago, the vibrate motors quit. Thought it may have been the main control. Finally located one after extensive searching. Cost around $150........turned out it was not the control. Now trying to find the vibrating motors. Impossible because there is no identification on them. The outlet dealer is absolutely no help........other than " we don't list...
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LaZBoy

LaZBoy Hi there,
Thanks for reaching out to us about your chair. We're so sorry for your frustration regarding the parts needed for repair.
Our team would be happy to further i...

2.4
#988527

We paid in excess of $1000.The structure of the arms is falling apart. We are seniors and live in a Seniors only community. I weigh less than 200lbs. and my wife weighs lass than 150lb. We are both healthy and do not struggle to get in or out of the chair. The structure of the chair is falling apart over a period less than 3 years. The arms are sagging and have a sway look to them. I Called Lazy Boy and explained what is happening to the chair....
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LaZBoy

LaZBoy Hello,
thanks for reaching out to us about your recliner. We're so sorry for your frustration regarding the arms coming apart.
Our team would love to further investigate...

2.2
I didn't like
  • Low quality construction
#977282

Lazboy Chair Review

#843420
1.0
Would like to dump in front of there stores the sorry *** stuff falls apart abd act like they are the bomb but not just the name you pay for the sorrys chair ever ever buy them again I would never get there name out to no one
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Lazboy Chair Review

#708374
The chair is still a piece of ***, its louder than before and sounds like the wood is going to crack. Dont buy Lazyboy!!! Their quality is aweful!
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Talked with home office several times, this store sells lazboy, but makes his own regulations and warranties. Going to be in arbitration soon. I feel I have been robbed of my $1,100. I read from BBB, they offer $150.00 for my troubles . I offered them to keep $300.00 of my monies and pick this two-bit, piece milled chair up. No response whatsoever. This is what you have to dill with at lazboy. We're now going into October and I...
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LaZBoy

LaZBoy Hi There,
Thanks for reaching out to us about your recent experience. We apologize for your frustration. Our team would certainly love to further investigate and see how we...

#927009

i purchased a chair in March 2015 and paid $1300.00 in full. When I finally received the chair the cushion did not fit the chair and the pleats were not even pressed or steamed. When a tech came out to see the chair he said he would get me a new cushion. There was nothing he could do about the poor quality of the chair. I received the cushion July 14,2015. The same thing a cushion that didn't fit the chair. Lay z boy said they will send another...
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I didn't like
  • Not good quality
  • Product
#666687