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It is four days before Christmas I ordered a recliner at the Tampa Bay La-Z-Boy store it was a floor model which I did wasn't really crazy about call today to change the order and cancel tomorrow delivery they told me too bad you wanted you initial the 48 hours to cancel your return not the way I expected to be taken care of experience in the store was good experience on the phone tonight was atrocious Joseph Reth

Product or Service Mentioned: Lazboy Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Company wrote 1 public responses to the review from Dec 20, 2016.
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LaZBoy
Winchester, Virginia, United States #1262458
Lazboy Verified Representative

Hi there,

Thanks for reaching out to us about your recent experience. We apologize for your frustration regarding the service you've experienced.

Our team would be happy to see how we can help.

Please send an email to socialsupport@la-z-boy.com with your name, address, telephone number and retailer's information. Please include review number 976937 in the subject line of your email.

Regards,

La-Z-Boy Incorporated

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