Manufacturer: Lazboy Category: Delivery Services Clear all filters (2 of 2 reviews match)
The problem with Lazyboy is that after they take your money and so call deliver your furniture they are definitely through with you as a customer. My experience with Lazyboy was with their so called Customer Service and how they handle their customers in general. When I went in the second time to buy additional furniture the sales rep was not even there when I arrived. She was apparently late, because she was selling someone else furniture than...
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LaZBoy Hi there,
Thanks for reaching out to us about your furniture. We're so sorry for your frustration regarding the service, and the delivery experience you've had. Our team wo...

I liked
  • Not a thing about lazboy
I didn't like
  • Sales reps attitudes once you bought the furniture
  • Customer service
  • Delivery truck half empty sofa could have fit
It has been over 3 weeks since I was called and told that my chair was ready to be delivered.Every week I have had to call the day before my scheduled delivery to find out what three hour time frame my recliner will be delivered. Each time, it is in a time slot that I am not available. Are you kidding me with this kind of system? They can't put in my time preference or give me advanced notice of when my purchase can be delivered? It is totally...
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LaZBoy Hello,
Thanks for reaching out to us about the delivery of your furniture. We know new furniture is exciting, and we apologize you have not been able to schedule a date for...

I didn't like
  • Zero customer service
  • Poor delivery methods