Lazboy Eclipse Reclina-way Leather Sofa Reviews

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We ordered a leather love seat and couch from these people (January 2015) and waited a month to get it in. When it was delivered it was the wrong color. We called and called and tried to get some attention to our problem and got a total runaround. The salesmen insisted the order was right which was a lie as confirmed by the order color number. When we asked to speak to the manager of the store, the salesman lied (we found out later from...
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Anonymous

Anonymous Hi, we recently made a purchase and are having a hard time with the round a rounds as well. Do you have any helpful numbers? We are getting no where with the stores GM and the...

LaZBoy

LaZBoy Hello,
Thanks for reaching out to us about your leather loveseat and sofa. We apologize they were delivered in the wrong color. We also apologize for the customer service y...

We purchased 2 reclining sofas - the "Eclipse Reclina Way" series - for $2400 in 2013.Lately we noticed that the vinyl "leather" or whatever it is is peeling off and cracking. These recliners have not experienced any kind of undue wear and tear. We just sit on them and watch TV, but apparently that's way too much activity for this stuff to take. Whatever crook bought the company must make everything in China because this furniture is ***. If...
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LaZBoy

LaZBoy Hello,
Thanks for taking the time to reach out. We do apologize for your frustration regarding the leather peeling and cracking on your two reclining sofas.
Our team wo...

1.7
I liked
  • That it once was a good brand
I didn't like
  • Disintegrating bonded leather
#844701