Manufacturer: Lazboy Category: Sofas Clear all filters (3 of 3 reviews match)
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My family went to the Lazy Boy Memorial Day Sale 2017, found that the furniture we bought is not family friendly.We returned to the Beachwood location for our refund. inexperience sales associates not trained in giving refunds attempted to refund my money. I paid...
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gia1973
gia1973

Still waiting for a return call !!!Still waiting for our money. We never even received furniture only ordered it.

LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for taking the time to contact us about your furniture. We're so sorry for your frustration regarding the service you've received.Our team would love the opportun...

2.0
Product
Lazboy Eclipse Reclina-way Leather Sofa
#1057448
We ordered a leather love seat and couch from these people (January 2015) and waited a month to get it in. When it was delivered it was the wrong color. We called and called and tried to get some attention to our problem and got a total runaround. The salesmen...
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Anonymous
Anonymous

Hi, we recently made a purchase and are having a hard time with the round a rounds as well. Do you have any helpful numbers? We are getting no where with the stores GM and the...

LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for reaching out to us about your leather loveseat and sofa. We apologize they were delivered in the wrong color. We also apologize for the customer service you h...

Product
Lazboy Eclipse Reclina-way Leather Sofa
#898168
We purchased 2 reclining sofas - the "Eclipse Reclina Way" series - for $2400 in 2013.Lately we noticed that the vinyl "leather" or whatever it is is peeling off and cracking. These recliners have not experienced any kind of undue wear and tear. We just sit on them and...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for taking the time to reach out. We do apologize for your frustration regarding the leather peeling and cracking on your two reclining sofas. Our team would cert...

1.7
Product
Lazboy Eclipse Reclina-way Leather Sofa
I liked
  • That it once was a good brand
I didn't like
  • Disintegrating bonded leather
#844701