Product: Lazboy Furniture Set Clear all filters (0 of 21 reviews match)
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Lazboy - Lazy boy reclining couch and loveseat

We purchased leather love seat and couch. Paid 4000, 00 + for both. Bought an extended warranty. Good thing. Cause after only one year the mechanism to open and close the recliner broke. This furniture is so cheaply made with plastic and chip board. Im so dissapointed in lazy boy furnature . I recommend never to buy this brand of furniture. Still waiting for my reclining couch to be repaired
Product
Lazboy Furniture Set
#1222231
Next time it happened called store in Cranberry, Pa only to find out that the extended warranty was for fabric not for mechanics of furniture; though at time of purchase I believe the warranty was presented for all of the parts not just fabric or I would not of...
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Anonymous
steve

I have the same problem from day one. Service tech out twice still have problem

LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for reaching out to us about your loveseat. We're so sorry for your dissatisfaction with the clip coming off and for your frustration regarding the service you've...

1.6
Product
Lazboy Furniture Set
I didn't like
  • Excuses given to not rectify obvious material flaw
#1173628
Already the chair fabric is pilling and the sofa back cushions are made evidently so that the fabric case is larger than the pillow which allows for a lot of mis-shapen cusions. I have a family member who tried to tell me that theirs was awful and not to buy it,...
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Product
Lazboy Furniture Set
#1167698
We purchased $12,000 for furniture from Lazy Boy back in March of 2017.We purchased a greyson power sofa and power easy chair as a pair. We have had problems for over eight months with the sofa from material cut too short to frame being built wrong. Sofa has been...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for reaching out to us about your Greyson sofa and chair. We're so sorry for your frustration regarding both pieces.Our team would love the opportunity to investi...

Anonymous
Anonymous

Report them to consumer affairs and put a website above their website. Call the company and tell them what you are going to do.

Product
Lazboy Furniture Set
#1146609
the fabric is all stretched and pilling, the cushion stuffing is non existent and the frame on the sofa has already been repaired once because 2 support beams snapped. It took 3 phone calls to the service department before I could get someone to fix it. I complained...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for taking the time to contact us about your sofa and chairs. We apologize for your dissatisfaction regarding padding and the pilling fabric.Our team would love t...

Product
Lazboy Furniture Set
#1089787
DO NOT BUY FROM LAZY BOY - Agoura Hills sales assured us iClean furniture was best quality, durable and all and after spending $4,800 on Couch, Love Seat, Chair & Recliner 5 of 6 arms began to buckle and wrinkle badly after 30 days) (purchased Dec 2016) !!!Lazy Boy...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello there,Thanks for reaching out to us about your sofa, loveseat and recliner. We apologize for your dissatisfaction regarding the fabric wrinkling and the broken spring. O...

2.2
Product
Lazboy Furniture Set
I liked
  • Attention before making decision
I didn't like
  • Customer service discounting our problem with product
#1025467
Lazboy - Garbage - piece of junk
Lazboy - Garbage - piece of junk
We bought Lazboy because we thought the pieces would be of good quality. We got hosed. These two pieces will end up at the dump within the year. I will never buy anything from Lazboy again. Buyer- be very careful if you are planning to buy new furniture. I would...
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Anonymous
Anonymous

I had the same experience with their Durablend sofa and love seat spent 3000 on the pairafter 2 years the leather is peeling and cracking absolute garbage they offered me...

LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for reaching out to us about your furniture. We're so sorry for your frustration regarding the stuffing flattening out. Our team would love the opportunity to fur...

1.0
Product
Lazboy Furniture Set
I didn't like
  • Material wear
  • Bad quality and service
#961345
I owned a nice Lazyboy living room set for 17 + years which was of great quality and very comfortable!I though it was time to purchase a new set...big mistake..paid over 2200.00 $ for a sofa and chair less then a year ago and it is the worst quality, most...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hi there,Thanks for contacting us about your sofa and chair. We apologize for your dissatisfaction with the pieces.Our team would love the opportunity to further investigate. ...

Caribou, Maine
Product
Lazboy Furniture Set
#894696
Roseville, CA.The absolute worst furniture store I have ever dealt with. I believe their store polices are unethical and I warn anyone from buying from them unless you are psychic and know it will be perfect. I found a couch and loveseat I liked. After thinking about...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello there,Thank you for contacting us about your recent experience at your local store in California. We do hope each of our customers have great shopping experiences, and w...

Product
Lazboy Furniture Set
#851457
I find it funny you have to have a google account to write a review on the lazy boy website. Linda the sales lady talks a good talk we bought our furniture in July 2025 got the memory foam and all the extra *** they sell, I hate this furniture they have come 5 times to...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thank you for reaching out. We do hope all of our customers have great furniture experiences and we're so sorry for your dissatisfaction with the memory foam in your fur...

1.4
Product
Lazboy Furniture Set
I didn't like
  • Company does not stand behind its products
#834634