Product: Lazboy Furniture Set Clear all filters (16 of 16 reviews match)
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the fabric is all stretched and pilling, the cushion stuffing is non existent and the frame on the sofa has already been repaired once because 2 support beams snapped. It took 3 phone calls to the service department before I could get someone to fix it. I complained...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for taking the time to contact us about your sofa and chairs. We apologize for your dissatisfaction regarding padding and the pilling fabric.Our team would love t...

Product
Lazboy Furniture Set
#1089787
DO NOT BUY FROM LAZY BOY - Agoura Hills sales assured us iClean furniture was best quality, durable and all and after spending $4,800 on Couch, Love Seat, Chair & Recliner 5 of 6 arms began to buckle and wrinkle badly after 30 days) (purchased Dec 2016) !!!Lazy Boy...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello there,Thanks for reaching out to us about your sofa, loveseat and recliner. We apologize for your dissatisfaction regarding the fabric wrinkling and the broken spring. O...

2.2
Product
Lazboy Furniture Set
I liked
  • Attention before making decision
I didn't like
  • Customer service discounting our problem with product
#1025467
I owned a nice Lazyboy living room set for 17 + years which was of great quality and very comfortable!I though it was time to purchase a new set...big mistake..paid over 2200.00 $ for a sofa and chair less then a year ago and it is the worst quality, most...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hi there,Thanks for contacting us about your sofa and chair. We apologize for your dissatisfaction with the pieces.Our team would love the opportunity to further investigate. ...

Caribou, Maine
Product
Lazboy Furniture Set
#894696

Lazboy Furniture Set Review

#824062
1.0
Details
Bought a suite 6 years ago. Now worn out Seat cushion collapsed and fabric threadbare. Tried to complain. No customer service. Thy didn't want to know. Lady boy is absolute rubbish
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Roseville, CA.The absolute worst furniture store I have ever dealt with. I believe their store polices are unethical and I warn anyone from buying from them unless you are psychic and know it will be perfect. I found a couch and loveseat I liked. After thinking about...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello there,Thank you for contacting us about your recent experience at your local store in California. We do hope each of our customers have great shopping experiences, and w...

Product
Lazboy Furniture Set
#851457
I find it funny you have to have a google account to write a review on the lazy boy website. Linda the sales lady talks a good talk we bought our furniture in July 2025 got the memory foam and all the extra *** they sell, I hate this furniture they have come 5 times to...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thank you for reaching out. We do hope all of our customers have great furniture experiences and we're so sorry for your dissatisfaction with the memory foam in your fur...

1.4
Product
Lazboy Furniture Set
I didn't like
  • Company does not stand behind its products
#834634
I recently purchased almost $10K in furniture from Lazyboy. In addition, I purchased additional care coverage through them. I worked with their in house design group to pick out all the furniture. The experience has been the worst I have experienced. I would have...
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Anonymous
Anonymous

The manager is crude. Not a people's person. Many problems with there products. All my purchases are made at Jordan's. Good experiences. Every time I buy from them I rece...

Anonymous
Anonymous

Wow, I wish I would of read these reviews first. I just purchase a 3 piece set, very disappointed. Very cheaply made.

Product
Lazboy Furniture Set
#505636
I spent $15,000 for a sectional, accent chair, coffee and side tables and a dining set from La-Z-Boy in Langley, BC. I purchased the upgraded cushions and various stain and damage insurances. First the tables had damage and looked like floor models. Manager said they...
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Product
Lazboy Furniture Set
#458599
I purchased a living room set and was told to allow 4 to 6 weeks for delivery. Early the next morning I called to cancel the order and wasn't allowed too. The reason was because they say the factory had already began the process of building the furniture. "Really?" ...
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Anonymous
Sorry I stepped foot in that d

I had a similar issue with Lazy Boy. I called the salesperson before the three days were up and he would not cancel my order. He would not listen to my concerns in regards to ...

Product
Lazboy Furniture Set
#431836
Leather sofa, loveseat and recliner set. Has been covered with slip covers 90% of the time. Yet leather has faded in multiple places. Recliner handles are between the arm and the cushion. the handle is plastic and is held on by wire. The handles have broken twice and...
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Product
Lazboy Furniture Set
#407090
Having my leather couch redone . So much for quality leather . My upholstery man tells me I was sold fake leather furniture! DON'T Recommend Lazy Boy Furniture. Warranty service center on 4135 E Cotton Center Blvd in Phoenix was of no assistance. Leather is...
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Anonymous
Anonymous

I have had problems with LAZBOY furniture... purchased $10,000 worth of couches and only to learn after 1 year that it wasn't real leather. Several technician to perform touc...

Rey2013
Rey2013

Wow...We bought a black sofa and love seat from The Furniture Warehouse in Chula Vista, CA back in August 3, 2009. We bought the 5 Year Protection Plan and discovered that it ...

Product
Lazboy Furniture Set
#385671