Update added by user Nov 19
My couch I bough when I got married was cheap - but lasted 29 years.Lifetime warrant in the mechanism.
Yet lazboy - supposed to be the best wants $199 to fix it so the footrest will close.Why bother with cushions peeling.
Original review posted by user Nov 18
I bought what was sold to me as a leather sofa- reclining ends and 2 rocker recliners.The couch is horrible.
The cushions are all peeling and cracking. I called customer care (what a joke) to be told call a leather restoration company near me. One side of the sofa won't recline you have to physically push the foot rest with your hands.
Keep in mind I paid $80 to have each chair coated and $120 to have the sofa coated.
I see from other complaints this appears to be a common issue - they sell as real leather and even sell you to coat it when in fact it's 10% leather and plastic stuck on cushions like a sticker.
More Review Details
|Advertised vs Delivered|
|Style and Design|
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
|Diversity of Products or Services|
|Value for money|
- Product or service
- Lazb 440366 Cantina Cocoa
- Review category
- Furniture and Decor
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