Product: Lazboy Loveseat Clear all filters (24 of 24 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Bought a love seat leather recliner from Lazyboy for my TV room. I am the only one that sits in it and I rotate sides often. I've had it for three years. I conditioned it with the leather conditioner to keep it in warranty. I noticed cracking in the headrest area. I...
Read more
Anonymous
Anonymous

Three years ?You're lucky it hasn't collapsed.

Product
Lazboy Loveseat
#1141130
Purchased a Laz Boy - James power reclining couch and Laz Boy - James reclining loveseat for thousands of dollars. They are now broken and cushions crushed in just two and a half years. The company guarantees parts but not the labor and it costs $80 just to have...
Read more
1.8
Product
Lazboy Loveseat
I liked
  • Style comfort
I didn't like
  • Customer service and product quality
  • Nasty customer service
#1111077
After numerous attempts to have the amount credited back to my credit card, I ended up have the credit card company dispute the charges because Lazboy kept lying, saying they would credit it back. They never return phone calls. When I first purchase and paid the...
Read more
LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for reaching out to us about your loveseat and chair. We're so sorry for your frustration regarding the service you've received.Our team would love the opportunit...

Anonymous
Anonymous

You should have gone to a corporate retail store to purchase.

Product
Lazboy Loveseat
#1041037

Lazboy Loveseat Review

#879634
2.2
Details
Bought a power loveseat for $2700 and one side won't go fully down. Went and bought a Flexsteel recliner and it is made so much better and more comfortable! Will NEVER purchase anything from Lazyboy again, overpriced and poor quality.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Lazboy Loveseat Review

#763128
Bought lazy boy love seat recliner and recliner bonded leather from craig furinture alamo texas had it for one year the bonded leather fell apart would not buy another lazy boy craig furinture would do nothing not happy ken hoover 641 750 3303 i do have photo
Comment
Show

Lazboy Loveseat Review

#695272
1.0
Details
Bought loveseat and couch in 2009 and it is already junk. The cushions are flat and the microfiber is wrinkled and worn. Worst furniture purchase I ever made. It lasted about 3 years. Will never buy lazyboy again.
Comment
Show
Price Affordability
Product or Service Quality
Value for money

Since lazyboy are franchised do not ever expect them to honor your warranty if you move to another state.They don't tell you this when they take your 200.00 for the warranty. Our couch is falling apart at two years old and they will not fix it. It ripped on the console...
Read more
LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for reaching out to us about your furniture. We apologize for your frustration regarding the warranty. Our team would love to further investigate.Please send an e...

2.6
Spanish Fort, Alabama
Product
Lazboy Loveseat
I liked
  • Couch before it fell apart
I didn't like
  • Bad customer service
  • Poor service
  • Lack of concern
#936202
Worst furniture I have ever bought.2700.00 for a power love seat it sagged on one side and the foam was gone on the other side after the first 6 months. Called them out and they stated there was nothing wrong. As always!!! Now not 2 years after I bought it and the...
Read more
1.2
Product
Lazboy Loveseat
#864428
Lazboy - Defective Material on LazyBoy Loveseat & Couch
Lazboy - Defective Material on LazyBoy Loveseat & Couch
Lazboy - Defective Material on LazyBoy Loveseat & Couch
We purchased our Loveseat & Couch from Lazyboy in Jacksonville FL.The Loveseat begin peeling on one cushion within in six months of delivery. They did replace the cushion. A little of one year; March of this year I noticed that the material is peeling again on the...
Read more
LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thank you for contacting us about the leather peeling on one cushion of your loveseat. We do apologize you've yet to receive a call back. Our team would love to further ...

1.0
Elkton, Florida
Product
Lazboy Loveseat
I didn't like
  • Bad customer service
  • Customer service
#849646
We went to Lazy Boy because of their supposedly "great" reviews on their website, I now know those are cherry picked or faked. We purchased a recliner sofa and rocking recliner loveseat with center console for $2617.00 (plus a fabric protection warranty), models...
Read more
shaverg
shaverg

They treated us the same way, you story sounds just like ours. The most they would do was replace a foot rest and now in less than 3 years, we are tossing this and going to a ...

LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thank you kindly for reaching out to us about your reclining sofa and loveseat. We're so sorry for your frustration regarding the service you have received. We also apol...

2.3
Product
Lazboy Loveseat
I liked
  • Color
  • Chair
I didn't like
  • Poor extended warranty
  • Low quality construction
#811280
Spent more than $4000 buying my La-Z-Boy couch and loveseat. Within a year and a half one of the recliners stopped working the little plastic bracket fell out. I called the company and asked for a guy to come out they said it would cost $95. They also said that when...
Read more
LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thank you kindly for reaching out to us about your new sofa and loveseat. We apologize for your frustration regarding the plastic bracket that fell off. We are also so s...

Product
Lazboy Loveseat
#798217
I purchased the love seat recliner with console.The pully system broke in less than a year of ownership (10 months of ownership). I called the customer care number to have the pully system fixed the were quick to take the charge, and I was informed that the person to...
Read more
1.5
Product
Lazboy Loveseat
I didn't like
  • Lack of honoring warranty
  • Repair service
  • Product
#769111
I recently bought a used lazyboy leather loveseat from someone who had a serious issue with the leather staining coming off from mainly the left headrest and a few other spots. I wiped it with weeman's leather care wich is a top notch produt. When i got to the affected...
Read more
Anonymous
Anonymous

To whom it my concernI too am having problems with Lazy-boy and I have decided that I am going to place in the comment section the avenues’ that one should take in order to fi...

Saint-Agapit, Quebec
Product
Lazboy Loveseat
#745398