Manufacturer: Lazboy Category: Loveseats Clear all filters (6 of 6 reviews match)
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Since lazyboy are franchised do not ever expect them to honor your warranty if you move to another state.They don't tell you this when they take your 200.00 for the warranty. Our couch is falling apart at two years old and they will not fix it. It ripped on the console after two months. A manufacturer defect. But your warranty doesn't cover this. Really. The customer service is so bad no matter who u write to. We will never deal with this...
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LaZBoy

LaZBoy Hello,
Thanks for reaching out to us about your furniture. We apologize for your frustration regarding the warranty. Our team would love to further investigate.
Please s...

2.6
I liked
  • Couch before it fell apart
I didn't like
  • Lack of concern
  • Quality of product no stands behind their work or word
  • Poor service
Worst furniture I have ever bought.2700.00 for a power love seat it sagged on one side and the foam was gone on the other side after the first 6 months. Called them out and they stated there was nothing wrong. As always!!! Now not 2 years after I bought it and the plastic part broke and I can't get parts. Go figure. Will never buy another. I bought lazyboy because I thought it would be better quality. I was mistaken could of bought 5 cheap sets...
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1.2
#864428
We purchased our Loveseat & Couch from Lazyboy in Jacksonville FL.The Loveseat begin peeling on one cushion within in six months of delivery. They did replace the cushion. A little of one year; March of this year I noticed that the material is peeling again on the Loveseat and on both cushions & the center seat on the couch is doing the same thing. I was told to contact Sun Coast for the repairs. I sent pictures to Sun Coast & was told they...
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LaZBoy

LaZBoy Hello,
Thank you for contacting us about the leather peeling on one cushion of your loveseat. We do apologize you've yet to receive a call back. Our team would love to furt...

1.0
I didn't like
  • Bad customer service
  • Customer service
#849646

Lazboy Loveseat Review

#695272
1.0
Bought loveseat and couch in 2009 and it is already junk. The cushions are flat and the microfiber is wrinkled and worn. Worst furniture purchase I ever made. It lasted about 3 years. Will never buy lazyboy again.
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I purchased the love seat recliner with console. The pully system broke in less than a year of ownership (10 months of ownership). I called the customer care number to have the pully system fixed the were quick to take the charge, and I was informed that the person to fix the pully system will come out to take care of the issue with the part, the people showed up 3 weeks later and did not do any work, stating that the problem is they did not...
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1.5
I didn't like
  • Repair service
  • Product
  • Lack of honoring warranty
#769111
Delaware,,, DON'T BUY LA-Z-BOY PRODUCTS! Poor Quality, Poor Service, Poor Durability.... We purchased a La-Z-Boy Leather Sofa and Loveseat form the store in Christiana, Delaware. It was in stock and they delivered it in a week on a Saturday. However, from the day they delivered it I have been very disappointed in the quality, durability and service. The leather on the right arm on the loveseat was excessively loose. I called...
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I didn't like
  • Poor quality
  • Poor durability
  • Poor service
#737673