I purched a leather Manhattan reclining sofa back in 2013 from a store called SCS over in Scotland. In early 2015 the leather stated to peel thankfully I took out leathercare but it did not cover leather peeling?
Any way they did change the leather it took them 7-8 months on a technicality issue. They told me the peeling of the the leather was due to bodily fluids which I don't agree with it's just like paint peeling now the other side of the sofa is starting to peel and they have told me that leather peeling is not covered on my warrenty so they are not going to replace it? Now the seat has collapsed and I have to wait a further 3 months for the parts to arrive from china . I just feel it's one thing after another with this sofa they won't exchange it only repair it.
I'm sorry I have had so much grief I wish I had never bought a la z boy. I spoke to the store where I purchased the La-Z-Boy and all they could suggest was to buy another sofa how patronising.
I also took out an extended warrantee which runs out in 2018. I wrote to La z boy in 2015 regarding these issues I was getting but never received a reply.
Review about: Lazboy Manhattan Leather Sofa.
Reason of review: Bad quality.