Product: Lazboy Niagara Leather Sofa Clear all filters (1 of 1 reviews match)
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Lazboy - Defective Product and not real customer service
Lazboy - Defective Product and not real customer service
I purchased a leather reclining sofa and chair set in February 2016. From then until now, your customer service has been called to our home 4 times! There is a design flaw in this set! The wood has cracked underneath but it's just particle board, not real wood. The...
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shaverg
shaverg

Thank goodness this happened within the year of purchase otherwise you would have been totally out of luck.

LaZBoy
LaZBoy
Lazboy Verified Representative

Hello!Thanks for updating us! If you have any further questions, please do not hesitate to send an email to socialsupport@la-z-boy.com with review #903717 in the subject line....

1.8
Product
Lazboy Niagara Leather Sofa
I liked
  • That it once was a good brand
I didn't like
  • Wont refund for a defective product
  • Pure disregard for the fact they were wrong
  • Defective product
#903717