Manufacturer: Lazboy Category: Recliners Clear all filters (309 of 309 reviews match)
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Purchased two Lazyboy recliners 699.00 a piece plus the extra warranty that covers nothing!!The dye is coming off the mechanism clunks not even 3years old. Shame on all of you!!!!I was told that because I didn't call 14 days after I noticed the cluncking noise it was...
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Anonymous
Smitty

Extended warranties are one of the most complained about topics on this site.

Product
Lazboy Recliner
I didn't like
  • Not standing behind your product
#1088470
bought a lazyboy astor about march 2015 about april 2016 it needed 400 dollars plus a lot of parts, frame, supports, foam, etc..in july 2017 it again fell apart.their rep said it was shot. he sent pictures to lazyboy and they determined it was from normal wear and tear...
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1.0
Product
Lazboy Recliner
I didn't like
  • Quality of my chair
  • That the warranty was absolutely worthless
#1087932
We bought two Pinacle Lazy Boy leather recliners about Year and half ago. We are very disappointed! The one is peeling and no one will do anything about it. Sent letters to Wolfs where we bought them and no results! We even bought protection plan! Waste of money! Wrote...
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1.5
Product
Lazboy Recliner
#1084573

Lazboy - Recliners

#1086055
1.7
Very unhappy with recliners. JUNK
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Lazboy Recliner Review

#1024767
1.7
We bought a Lazboy Recliner and after 2 years the front spring clips were so sharp it ate through the padding and fabric just from sitting, anyway I have exhausted all of my options I guess, we were really disappointed in Lazboy, won't buy again
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Lazboy Recliner Review

#1011690
1.2
We have owned three La Z boy recliners in the past. The were all comfortable with good support and well made. The fourth one we bought was another story. It not only looks cheap, it is poorly made with inferior materials. It's uncomfortable, and the padding shifts and parts fall out. We will never shop La Z Boy again. What a disappointment.
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Lazboy Recliner Review

#1003905
1.0
Bought two bonded leather power recliners at 700 each and at a year and a half the leather has cracks and pulled apart at seams. They refuse to replace or repair because of defective material, will never buy anything from them again ever.
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Recliner (Lazy-Boy Vince reclinarocker) purchased 2 years ago...Has squeaked incessantly since day one with every little movement but worked fine.Had to learn to ignore thinking it would eventually break in, it did not....Recently the recliner mechanism has gotten...
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2.1
Product
Lazboy Recliner
I didn't like
  • Failure of product failure of company to rectify after misled
#1078684
sinks way down almost hits the board very uncomfortable feel the wood by the arms cheap foam- I am going to see if I can restuff the seats so sad about this kind of junk returned two swivel chairs but was to exhausting so will try to fix it myself only good for looks...
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2.1
Product
Lazboy Recliner
I didn't like
  • Poor extended warranty
  • Lazyboy didnt care
  • Passing the buck it is your store you sell it
#1077997
Lazboy - Poor quality
Lazboy - Poor quality
Lazboy - Poor quality
We purchased to recliners which cost us close to $4000.One of the chair arms has raw material showing, one leg is crooked and after only 2 weeks of very occasional use there is already a permanent crease in the front of both chairs. I wish we had read reviews before...
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1.9
Product
Lazboy Recliner
I didn't like
  • Poor quality and being rushed by sales people
#1077405
On November of 2016 I purchase a recliner from Lazyboy/Fairfield, Ca.After reclining on the showroom chairs I decided on the one I now have. It was delivered and that day I have not been able to pull the lever back to bring it up to recline. I requested and tech which...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for taking the time to contact us about your recliner. We're so sorry for your frustration regarding the handle not working.Our team would love the opportunity to...

Product
Lazboy Recliner
#1075425
After the first day the recliner was hurting my wife's back, on the second day all the USB and LED lights for cup holders stopped working.The delivery driver employed by Lazy boy ask for surge protector for the two power cords for the twin recliners, I handed him one...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hi there,Thanks for taking the time to contact us about your recliner. We're so sorry for your dissatisfaction with the recliner and for your frustration regarding the USB and...

2.0
Product
Lazboy Recliner
#1072871
The floor model made me feel as if I'm surrounded by a marshmallow.I specifically checked out the footrest to make sure I would have room for dogs. Chair delivered, the footrest only goes up halfway, dogs won't get in it. Head cushion was at least 4 inches back, head...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for taking the time to contact us about your chair. We're so sorry for your dissatisfaction. Our team would love the opportunity to further investigate.Please sen...

1.0
Product
Lazboy Recliner
#1065436
One of our recliners recently failed and under close inspection the problem with the mechanism was a broken small retainer spring that kept a cam in position.I went to an authorized service function and ordered replacement components and had to pay for the replacement...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for taking the time to contact us about your recliners. We're so sorry for your frustration regarding the broken spring .Our team would love the opportunity to fu...

3.1
Product
Lazboy Recliner
#1062360