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Bought custom Devon Sectional.Left arm recliner curve design is a major issue.

Need to force the unit to recline. The back of the unit design is off center. Parts are not required to fit it I am told its a design issue. I have had 2 technical personnel in as many months come to see the issue.

I have been a loyal lazboy customer over 30 years and our family is extremely disappointed with this inferior dedign.I want it put right.

This person wrote the review because of bad quality of lazboy recliner from Lazboy and attached a photo. Reviewer claimed that he or she wants Lazboy to read this review and look into the issue (if any).

If you have a chance, please immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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Lazboy Verified Representative

Thank you kindly for taking the time to contact us about the arm on your Devon sectional. We are so sorry for your dissatisfaction, and for your frustration regarding the service you've received. Our team would love the opportunity to further investigate in order to see how we can help!

Please email your name, retailer's information, mailing address and telephone number to


La-Z-Boy Incorporated

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