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Been on hold for service over 30 minutes. Third time. Ridiculous.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Jul 14, 2016.
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Winnipeg, Manitoba, Canada #1199407

Yes I purchased a Lazy boy chair for my husband from Sears and he used it for about 7 years, we sold it for $300. , everything worked well except the springs came out and the sears people came and fixed it and also replace all the cushions, so when we moved into our apartment 2 years ago, again, but this time, *** as we were, we went to Lazy boy and purchased a chair, within 3 months we had them back once and then 2 months later again and then they came again and replace the material.

this material is such poor quality, we can't believe it, never again, would we buy anything from Lazy boy, never, they are now a scam, they will not do anything about the material. That insurance policy we purchased, we can burn it, it is worthless.

DO NOT PURCHASE ANYTHING FROM LAZY BOY, GO TO Sears, Brick, anywhere, we have purchased in both places and their people give you better service and their quality is better, less money, less problems.

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