Product: Lazboy Shipping Service Clear all filters (7 of 7 reviews match)
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We won’t ever buy anything from LaZboy ever again! They lied from the start. Told us 4 weeks for the recliner ($2500). It was 7 weeks and counting. Yhe couldn’t tell us when it would be shipped or delivered, but they did say that it was made, boxed and just waiting to...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for reaching out to us about your recliner.We're so sorry for your frustration regarding the delay and for the service you've received.Our team would love the opp...

Product
Lazboy Shipping Service
#1177732
Bought my furniture in September 2017 and was told give it 6-8 weeks. Excited because this was going into my retirement home. Got a call in October that my furniture would be delivered in November. I was so excited to get but once they started to bring things in I...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for reaching out to us about your furniture. We're so sorry for your frustration regarding the delay. Our team would love the opportunity to further investigate. ...

1.9
Product
Lazboy Shipping Service
#1170516
My parents ordered a sofa and chair. They arrived and are not what my parents expected or ordered Delivery was 7 pm on Friday (assuming weekends did not count as business days) they called Monday were basically told too bad so sad NOTHING CAN BE DONE Didn’t offer a...
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1.0
Product
Lazboy Shipping Service
#1113814
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Lazboy - Lazy boy is a good name, they are lazy! No returns?!!!

Shitty too Same deal - ordered a sofa, it came was not what we ordered and they refuse to take it back! Won’t refund our money or even offer exchange Totally *** company and way to do business Agree, with all wish we read this first!!!
1.0
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Lazboy Shipping Service
I didn't like
  • Franchise stores and corporate will not help you
  • How they handled my return
  • Company does not stand behind product
#1112590
I ordered a custom leather recliner on Sept 1st, 2017. At that time, I was informed it would be 5 weeks for delivery. I received a call Saturday, Sept 30th advising me the leather I selected will not be available until mid December. It took 4 weeks to let me know the...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello there,Thanks for taking the time to contact us about your leather recliner. We apologize for your frustration regarding the delivery delay.We know new furniture is excit...

2.5
Product
Lazboy Shipping Service
#1109393
I purchased two identical recliners 3 years ago at the Lazboy store in Fort Myers, FL. One of the recliners had the leather dissolve in the area where my husband's head rested and I felt it was due to a hair product. I agreed to pay almost $500 for a replacement back...
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1.0
Product
Lazboy Shipping Service
#994910
I purchased a chair on 10/18/16. I made a down payment of $575.00 on my debit card. I was told it would be delivered 3 to 5 weeks. I waited until 11/14/16 to pay the balance and check on the status. I paid the balance of $1,341.67 and was told the sales lady would...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hi there,Thanks for reaching out to us about the delay of your furniture. We know new furniture is exciting and we're so sorry for your frustration. Our team would love the op...

1.0
Product
Lazboy Shipping Service
#957492