Manufacturer: Lazboy Category: Sofas Clear all filters (119 of 119 reviews match)
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Lazboy - 3 year old Lazyboy Reese Electric Recliner Sofa headed to the Dump today
Lazboy - 3 year old Lazyboy Reese Electric Recliner Sofa headed to the Dump today
Lazboy - 3 year old Lazyboy Reese Electric Recliner Sofa headed to the Dump today
We have 3 more Lazboy products two love seats and a 100% leather recliner that is just showing wear after 12+ years and the love seats show no wear. DON'T BUY LAZBOY IT IS A PIECE OF JUNK and they do not stand by it. After seeing others having the same problem if they...
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Anonymous
Anonymous

We have a couple h of two years or less and the head rests on both sides have done the same thing we have spoke to the furniture store and were informed the same thing .Your ...

1.7
I didn't like
  • Lack of honoring warranty
  • Leather-like fabric is peeling and cracking
  • Poor quality poor warranty poor customer service response
#1035995
I am extremely disappointed with my after purchase experience.La-Z-Boy strides in providing the highest quality...yet I was delivered a sofa that was damaged on delivery. I am so glad I took pictures of the sofa the day it was delivered to share with my family. The...
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#1035292
Lazboy - Uncomfortable , not good quality
Lazboy - Uncomfortable , not good quality
No where near as comfortable as the one in the store Seams run across arm rest where your hand rest ,piping crooked on one side No longer set in and only had it 5 days No call back from store Sent email photos , no response Left voice mail for manager No response...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for reaching out to us about your Kennedy sofa. We apologize for your dissatisfaction regarding the seams and piping. Our team would love to further investigate. ...

Anonymous
Anonymous

you could call Lazyboy comfort care they will send a tech out to look at it

I didn't like
  • Quality
#1025414

Lazboy Sofa Review

#1038357
1.2
Update from previous review of 30 days - $4800 furniture bought 90 days ago looks like 2 years old with wrinkling/buckling of material on arm rests classified by La-Z-Boy as Normal and 2 Springs break while sitting & watching TV - same Springs in Recliner hat was fixed 30 days ago - If you agree this is normal or acceptable then La-Z-Boy is for you !
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Lazboy Sofa Review

#981696
Talked into a more expensive sofa with the promise of it being best for my back problems. It wasn't, it was hard as a rock and caused more pain.
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Lazboy Sofa Review

#954538
2.0
We purchased a lazy boy sofa with the power lift option 18 months ago. This is by far the worst $2000 piece of *** ever. I had lazy bor come to tbe house 3 times for the loosening of the frame work and one seat replaced. Evey time they came it wentback to loose in 2 weeks. After a year not covered be warrentee so we have a loose piece of *** to sit on.
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Lazboy Sofa Review

#924007
Poor quality. Looked for comfortable furniture so got lazy boy. Not very comfortable. Swivel chair creaks, recliner sofa requires too much leg strength to lower footrest.
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Lazboy - Substandard Construction/Body Support
We purchased a Lazyboy couch with the chase lounge end piece.When we sit on the right part of chase section, it feels like you are falling to the right. When sitting on the section next to the chase, it feels like you're falling to the left. We had them come out & put...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for reaching out to us about your sofa. We apologize for your dissatisfaction regarding the cushions. Our team would love to further investigate. Please send an e...

1.7
I liked
  • Design
I didn't like
  • Poor value
#1021179
My Husband and I are Seniors , we wanted a sofa & Loveseat that we wouldn't have to replace in a year or two .We had to Finance ( on a fixed income , as most seniors are). We bought on July 4th , 2016, It has been 3 months since we noticed the Padding on the Font Top...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for reaching out to us about your sofa and loveseat. We're so sorry for your frustration regarding the padding.Our team would love to further investigate. Please ...

1.8
#1011566
Over three years ago we bought a blended-leather Lazboy sofa. They told us the blended-leather was great and would hold up very fine. They insisted that we purchase a warranty as well. The material has already started to significantly deteriorate -- it is trash, and...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hi there,Thanks for reaching out to us about the leather on your furniture. We're so sorry for your frustration.Our team would love to further investigate. Please send an emai...

I didn't like
  • That the warranty was absolutely worthless
  • That i was deceived about the ten year warranty i purchased
  • Customer service department has been unhelpful
#1009268
My wife and I purchased a James Sofa from Slumberland in March of 2016, after 2 mounts the seat cushion on the right side started to sag. A tech came and check and ordered a new seat, another 2 months we got a new seat cushion, but while waiting for the right seat the...
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Lazboy - Poor quality & and poor service reps
I bought furniture two years ago, and the quality of the furniture is really poor and I paid more money for it.I will put pictures on here to show you the quality of the furniture that was taken just two months after I purchased it. What's even worse is how angel and...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for taking the time to contact us about your furniture. We're so sorry for your frustration regarding the service you've received from your local retailer. Our te...

1.5
#997851
Lazboy inferier leather product
Lazboy inferier leather product
Lazboy inferier leather product
Lazboy inferier leather product
Lazboy inferier leather product
Lazboy inferier leather product
Lazboy inferier leather product
Lazboy inferier leather product
Lazboy inferier leather product
When we purchased our La-Z-Boy, we were told it was 100% real leather. I do not see a real quality la-z-boy in these pictures (see attached facebook website). Started peeling after the one year warranty expired. Peeling and total garbage for something costing $3,000....
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lazboyproblems
lazboyproblems

Very poor product and customer service. For the price we paid, a four year old sofa should not have these issues. The salesman also told us it was real leather, and when I spo...

Anonymous
Yvonne

I also have an inferior product in the leather and construction. Paid $5,000 for my furniture and foam at the arms separating from the wood at both ends. Now the frame at th...

1.0
I didn't like
  • Poor quality product
Several months ago, we visited Laz-Z-Boy show room, Dickson City, Pa.We were assisted by a sales Mgr, Jillian. We looked at several pieces. Jillian was totally uninformed of the furniture, warranties, etc. We had to interrupt her constant babble about her daughter....
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1.0
#991092