I purchased in June a Lazy Boy sofa, reclined and love seat...along with the customer care warranty. Total price w tax and delivery was 3,400 dollars.
As with most women I use moose in my hair... needless to say a stain appeared on the headrest ! Contacted customer care and although the representstive was pleasant was told it was not covered. What is the point of having extra waranty ?
Most people use hair products and it seems a bit ridiculous that it would leave a stain. Never buy a lasy boy product again .
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss warranty issue of lazboy sofa. Lazboy needs to read this review and look into the issue (if any) according to poster's claims.