Lazboy Warranty Reviews and Complaints
If you're considering a leather piece, understand that the lifetime warranty on the leather in 365 days.We bought two recliner chairs. One is fine. The other had leather peel that we discovered after 373 days and we called the retailer. LZ Boy said the chairs were out...Read more
5 years ago when we purchased a new home we bought all our living and family room furniture from Lazy Boy. We were talked into the 5 year extended warranty and told if we had no issues or problems with what we purchased we would receive that amount back at the end of...Read more
In 2010 we purchased a 100% leather sectional from La-z-y Boy in Sarasota, FL. We moved to Ocala the following year and in the past two years we have noticed the leather under the arm rest has started to peel as well as between the seat cushions just on this end...Read more
March 24, 2015 Kurt L. Darrow Chairman, Chief Executive officer and President La-Z-Boy Corporate Office & Headquarters 1284 North Telegraph Road Monroe MI 48162 Dear Sir, I bought a new Lazy Boy Spa (Soul Mate) in Dec 2013. I November 2014 I reported that it was...Read more
If you have problem with the La-Z-Boy , go the the Corp. site "http://www.facebook.com/lazboy". I had a problem with defective merchandise and lack of warranty service from La-Z-Boy Furniture Galleries of Lafayette in Lafayette, Indiana. I was not getting results...Read more
Hello,Well,Lots of people are wondering and complaining about La-z-boy furn.,This is just my experience with the "Brand" and basically thats all it is these days "The Name",I worked with a franciseand Corp. as a shop and Field.tech, torn these down replaced...Read more
So you go into their store and the salesperson follows you around everywhere telling all about how great La-z-boy furniture is and how great their warranty is and blah, blah, blah.......You ask if they have interest-free financing and oh, yes, we do have interest-free...Read more
The things they don't tell you about the warranty , you find out later . I was at the counter paying for my chairs when a man came up with a broke chair - after 12 month the labor will be $75.00 per repair. not a lifetime warranty to me, but that's what they tell you....Read more
We wanted to get quality furniture that would last, we shopped around and ended up at lazy boy. The prices were higher but we thought with a well know brand like la z boy we would get a quality product. We ended up purchasing a couch with 2 recliners and a love seat...Read more
I am very dissatisfied with the way my couch and chair and a half has worn. I have had them not quite 4 years and the fabric is frayed. The frame on the couch has also broken. I understand that the frame is under warranty but the cost to have it fixed is high and the...Read more
Lazboy Warranty Review
Lazy boys quality and customer service is the worst. Won't follow through with extended warranty purchased. Never calls back. Very poor quality and customer service.
Lazboy Warranty Review
The air "bladder" has a 5 year warranty. If it has a defect, just call for a replacement and exchange the defective one at the store for n/c.