Product: Lazboy Warranty Clear all filters (12 of 12 reviews match)
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If you're considering a leather piece, understand that the lifetime warranty on the leather in 365 days.We bought two recliner chairs. One is fine. The other had leather peel that we discovered after 373 days and we called the retailer. LZ Boy said the chairs were out...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for taking the time to contact us about your recliner. We apologize for your dissatisfaction regarding the service you've received and for the leather one of the ...

2.1
Product
Lazboy Warranty
I liked
  • Furniture
#1081934
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Lazboy Warranty Review

Lazy boys quality and customer service is the worst. Won't follow through with extended warranty purchased. Never calls back. Very poor quality and customer service.
1.0
Details
Product or Service Quality
Style and Design
Product
Lazboy Warranty
#764263
5 years ago when we purchased a new home we bought all our living and family room furniture from Lazy Boy. We were talked into the 5 year extended warranty and told if we had no issues or problems with what we purchased we would receive that amount back at the end of...
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3.0
Product
Lazboy Warranty
#730678
In 2010 we purchased a 100% leather sectional from La-z-y Boy in Sarasota, FL. We moved to Ocala the following year and in the past two years we have noticed the leather under the arm rest has started to peel as well as between the seat cushions just on this end...
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Anonymous
Anonymous

My leather sofa did the same. Leather just deteriorated. Will never do business with them again.

Anonymous
Anonymous

what was the brand of leather that you previously had that lasted 17 years? I want to buy that brand!!!

Product
Lazboy Warranty
I didn't like
  • Not good quality
  • Defective leather
#679420
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Lazboy Warranty Review

The air "bladder" has a 5 year warranty. If it has a defect, just call for a replacement and exchange the defective one at the store for n/c.
4.3
Details
Customer service
Product or Service Quality
Style and Design
Warranty
Product
Lazboy Warranty
#647280
March 24, 2015 Kurt L. Darrow Chairman, Chief Executive officer and President La-Z-Boy Corporate Office & Headquarters 1284 North Telegraph Road Monroe MI 48162 Dear Sir, I bought a new Lazy Boy Spa (Soul Mate) in Dec 2013. I November 2014 I reported that it was...
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Anonymous
Anonymous

Feel your sir . We bought a Dream , that turned out to be a nightmare . From the radio , speakers , pillows control board ,propeller , twice ,jets coming apart and now the cir...

Anonymous
Anonymous

Not a actual la-z-boy product

1.0
Product
Lazboy Warranty
I liked
  • Spa when it was working
I didn't like
  • Lack of warranty service
  • Bad customer service
#615924
Reply to reviews
If you have problem with the La-Z-Boy , go the the Corp. site "http://www.facebook.com/lazboy". I had a problem with defective merchandise and lack of warranty service from La-Z-Boy Furniture Galleries of Lafayette in Lafayette, Indiana. I was not getting results...
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Anonymous
Holly

I am so glad for you ... wish that would work for me ... diagnosed with pulmonary fibrosis from working at Lazboy's warehouse because of the toxic chemicals they use on the fu...

Product
Lazboy Warranty
#369493
Hello,Well,Lots of people are wondering and complaining about La-z-boy furn.,This is just my experience with the "Brand" and basically thats all it is these days "The Name",I worked with a franciseand Corp. as a shop and Field.tech, torn these down replaced...
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Product
Lazboy Warranty
#347073
So you go into their store and the salesperson follows you around everywhere telling all about how great La-z-boy furniture is and how great their warranty is and blah, blah, blah.......You ask if they have interest-free financing and oh, yes, we do have interest-free...
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Anonymous
My experience

:) I have to say that La-z-boy Furniture Galleries has been a great experience for me. I have purchase leather sofa ,chair and ottoman 9 years ago and still love it. The sale ...

Anonymous
former customer

I purchased first a recliner and then a sectional couch. They sold me the long term warantee. My fabric was getting dirty and I called up the warantee company and they gave al...

Product
Lazboy Warranty
#326936
The things they don't tell you about the warranty , you find out later . I was at the counter paying for my chairs when a man came up with a broke chair - after 12 month the labor will be $75.00 per repair. not a lifetime warranty to me, but that's what they tell you....
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Anonymous
Sharon Rustad

I bought two Lazy Boy recliners in 2017. The fabric started to pill and look like they are 10 years old! Now they blame my 12 dog and won't stand behind the fabric! I am so...

Anonymous
Dawn

CathyB Roseville CA....The same thing happened to me in 2004. Only when the rep came out he said the problem with the fabric was caused by a malfunction of the material and L...

Product
Lazboy Warranty
#326533