Product: Lazboy Warranty Clear all filters (12 of 12 reviews match)
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If you're considering a leather piece, understand that the lifetime warranty on the leather in 365 days.We bought two recliner chairs. One is fine. The other had leather peel that we discovered after 373 days and we called the retailer. LZ Boy said the chairs were out...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for taking the time to contact us about your recliner. We apologize for your dissatisfaction regarding the service you've received and for the leather one of the ...

2.1
Product
Lazboy Warranty
I liked
  • Furniture
#1081934
5 years ago when we purchased a new home we bought all our living and family room furniture from Lazy Boy. We were talked into the 5 year extended warranty and told if we had no issues or problems with what we purchased we would receive that amount back at the end of...
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3.0
Product
Lazboy Warranty
#730678
In 2010 we purchased a 100% leather sectional from La-z-y Boy in Sarasota, FL. We moved to Ocala the following year and in the past two years we have noticed the leather under the arm rest has started to peel as well as between the seat cushions just on this end...
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Anonymous
Anonymous

My leather sofa did the same. Leather just deteriorated. Will never do business with them again.

Anonymous
Anonymous

what was the brand of leather that you previously had that lasted 17 years? I want to buy that brand!!!

Product
Lazboy Warranty
I didn't like
  • Not good quality
  • Defective leather
#679420
March 24, 2015 Kurt L. Darrow Chairman, Chief Executive officer and President La-Z-Boy Corporate Office & Headquarters 1284 North Telegraph Road Monroe MI 48162 Dear Sir, I bought a new Lazy Boy Spa (Soul Mate) in Dec 2013. I November 2014 I reported that it was...
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Anonymous
Anonymous

Feel your sir . We bought a Dream , that turned out to be a nightmare . From the radio , speakers , pillows control board ,propeller , twice ,jets coming apart and now the cir...

Anonymous
Anonymous

Not a actual la-z-boy product

1.0
Product
Lazboy Warranty
I liked
  • Spa when it was working
I didn't like
  • Bad customer service
  • Lack of warranty service
#615924
Reply to reviews
If you have problem with the La-Z-Boy , go the the Corp. site "http://www.facebook.com/lazboy". I had a problem with defective merchandise and lack of warranty service from La-Z-Boy Furniture Galleries of Lafayette in Lafayette, Indiana. I was not getting results...
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Anonymous
Holly

I am so glad for you ... wish that would work for me ... diagnosed with pulmonary fibrosis from working at Lazboy's warehouse because of the toxic chemicals they use on the fu...

Product
Lazboy Warranty
#369493
Hello,Well,Lots of people are wondering and complaining about La-z-boy furn.,This is just my experience with the "Brand" and basically thats all it is these days "The Name",I worked with a franciseand Corp. as a shop and Field.tech, torn these down replaced...
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Product
Lazboy Warranty
#347073
So you go into their store and the salesperson follows you around everywhere telling all about how great La-z-boy furniture is and how great their warranty is and blah, blah, blah.......You ask if they have interest-free financing and oh, yes, we do have interest-free...
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Anonymous
My experience

:) I have to say that La-z-boy Furniture Galleries has been a great experience for me. I have purchase leather sofa ,chair and ottoman 9 years ago and still love it. The sale ...

Anonymous
former customer

I purchased first a recliner and then a sectional couch. They sold me the long term warantee. My fabric was getting dirty and I called up the warantee company and they gave al...

Product
Lazboy Warranty
#326936
The things they don't tell you about the warranty , you find out later . I was at the counter paying for my chairs when a man came up with a broke chair - after 12 month the labor will be $75.00 per repair. not a lifetime warranty to me, but that's what they tell you....
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Anonymous
Dawn

CathyB Roseville CA....The same thing happened to me in 2004. Only when the rep came out he said the problem with the fabric was caused by a malfunction of the material and L...

Anonymous
CathyB Roseville, CA

I purchased a LaZBoy sectional for more than $3000, October, 2005. The sales person sold it with a lifetime warranty. Over time the seating cushions are sagging, the back cu...

Product
Lazboy Warranty
#326533
We wanted to get quality furniture that would last, we shopped around and ended up at lazy boy. The prices were higher but we thought with a well know brand like la z boy we would get a quality product. We ended up purchasing a couch with 2 recliners and a love seat...
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Anonymous
Cheryl and N***er

We bought furniture, leather sofa\'s price about 2800.00 the cushions went flat after a couple months and they replaced, those our flat, I was told to buy better foam and fix ...

Product
Lazboy Warranty
#263440
I am very dissatisfied with the way my couch and chair and a half has worn. I have had them not quite 4 years and the fabric is frayed. The frame on the couch has also broken. I understand that the frame is under warranty but the cost to have it fixed is high and the...
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Anonymous
la-z-boy says it lasts Here is

2/4/2010, 8:47:45 AM - DH - Dear Ms. Murfin: Thank you for your e-mail dated 2-1-2010. Please review the e-mail below that was sent to you on 5-12-2009 in response to an e-ma...

Anonymous
la-z-boy says it lasts

Nice! My son sat on the couch and it broke he was 8 years old at the time 80lbs. I was a little concerned when the frame came broken. They did fix it the first time. I al...

Product
Lazboy Warranty
#169721

Lazboy Warranty Review

#764263
1.0
Details
Lazy boys quality and customer service is the worst. Won't follow through with extended warranty purchased. Never calls back. Very poor quality and customer service.
Comment
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Product or Service Quality
Style and Design

Lazboy Warranty Review

#647280
4.3
Details
The air "bladder" has a 5 year warranty. If it has a defect, just call for a replacement and exchange the defective one at the store for n/c.
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Customer service
Product or Service Quality
Style and Design
Warranty