Lazboy William Leather Sofa Reviews

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Lazboy - Horrible customer service BUYER BEWARE
Lazboy - Horrible customer service BUYER BEWARE
Lazboy - Horrible customer service BUYER BEWARE
I have made the mistake of purchasing 2 leather sofa's in which the pillows tend to keep propping out and we keep sinking into the back of the sofa and eventually the pillows literally slip out from under you. LazyBoy repaired this by installing carpet pad under the pillows and then by the 3rd service call the technician stapled the underpad to the frame of the sofa. Only for him to return and remove the staples as that did not fix the...
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LaZBoy

LaZBoy Hi there,
Thanks for reaching out to us about your sofa. We apologize for your dissatisfaction regarding the pillows that keep slipping from underneath you.
Our team wo...

1.4
I liked
  • Store layout
I didn't like
  • Extremely poor quality
  • Customer service representatives skills
  • Poor quality and poor customer service response
#943980