I purchased a leather sofa recliner a month ago from lazyboy in the Saugus store!I Hate it!!!
The seating is not wide enough, it is too tall and hurts my neck and there is Zero comfort level! I called the store and talk to the manager and he told me under no uncertain terms are they willing to bargain or do anything for me as the policy is 3 days! They will not take it back or do any exchanges even if I was willing to take a loss!!! So, I now EAT a 3000.00 sofa!
Never will I Ever buy another product from them or any other product that they endorse or do buiness with.I will also make it a POINT to Warn everyone that I come in contact with about there policies and how they do not support or stand by their customers!
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