Lazboy - Lazy Boy

11 of 666 Lazboy reviews

I placed an order with Lazy Boy in December 2016 for a sectional recliner and chair.Two week later they called and told me that the fabric I picked was discontinued.

I chose a new fabric and they gave me a delivery estimate of mid February. I called the store on February 4, 2017 and they told me it would now be mid March before I received the sofa. I was told the chair and tables were in the warehouse but they were waiting on the sofa. They were going to e-mail the manufacturer and hopefully they would have and update on Monday.

What ever happened to customer service?

I will wait until Monday for an update but if the time frame is still mid March I am going to cancel the entire order.Person I talked to on the phone was rude.

This review is a subjective opinion of a user.
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Delivery Service
Product or Service Quality

  • What I liked
      No items
  • What I disliked
    • Attitude
    • Estimated delivery time

Reason of review:
Order processing issue
Preferred solution:
Deliver product or service ordered
Product or service
Lazy Boy Sofa
Review category
Furniture and Decor
review #1002713
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11 of 666 Lazboy reviews

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