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NO MORE LAZY BOY FURNITURE FOR ME,MY FAMILY AND MY FRIENDS.BOUGHT 2 LEATHER SWIVEL RECLINERS IN MARCH 2015 WITH AN EXTENDED WARRANTY.

ONE CHAIR STARTED PEELING ON THE BACK HEADREST ABOUT THE SIZE OF A QUARTER AND THEN OTHER SMALL SPOTS AROUND THE SAME AREA.CALLED LAZY BOY, A REP CAME OUT,3 WEEKS LATER CALLED AND SAID IT WAS DUE TO A CHEMICAL REACTION TO OUR HEADS.WHAT??? CALLED EXTENDED WARRANTY CO,AND WAS TOLD THE SAME THING.WE'VE HAD A LEATHER COUCH FROM ANOTHER COMPANY FOR 10 YEARS AND IT STILL LOOKS LIKE NEW!!

WHAT KIND OF LEATHER DOES LAZY BOY USE ANYWAY,NEVER,NEVER, NEVER AGAIN, OVER$2,200.00 DOWN THE DRAIN.ITS THE FIRST THING YOU SEE WHEN YOU LOOK AT THE CHAIR.

This person wrote the review because of warranty issue of lazboy recliner from Lazboy and attached a photo. Reviewer claimed that he or she wants Lazboy to read this review and look into the issue (if any).

The most disappointing in user's experience was resolution of the problem, warranty and warranty or customer service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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LaZBoy
Monroe, Michigan, United States #1217331
Lazboy Verified Representative

Hello there,

Thanks for reaching out to us about your leather swivel recliners.We apologize for your dissatisfaction regarding a spot peeling from the back.

Our team would love the opportunity to further investigate.

Please send an email to socialsupport@la-z-boy.com with your name, address, telephone number and retailers information.Please include review number 920496 in the subject line.

Regards,

La-Z-Boy Incorporated

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