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I have two Lazy Boy Rocker Recliners that are less than two years old. Both are all lumpy on the leg cushion areas.

They look and feel absolutely horrible. We are both under 200 pounds with no kids in the house. These chairs are an embarrassment to both me and your company! I will never again purchase anything from your company and have had plenty of friends see my chairs and make comments about how terrible they look.

Both are maroon leather, no rips, but are all lumpy.

I ordered them online and had them delivered right to my door. Never again will I buy this product.

Product or Service Mentioned: Lazboy Recliner.

Reason of review: Damaged or defective.

Preferred solution: Let the company propose a solution.

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Lazboy Verified Representative


Thanks for reaching out to us about your recliner. We're so sorry for your frustration regarding the leg cushion area.

Our team would love the opportunity to investigate your case.

Please send an email to with your name, address, telephone number, and the name/location of the retailer you purchased from. Please include review number 1041511 in the subject line of your email.


La-Z-Boy Incorporated

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