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I purchased a Lazy Boy Rocker/Recliner for my husband in 2015.There is a terrible grinding noise when he sits down and the rocker goes back, not using the power...

I had to pay $150.00 for repair service. The chair is just 2 years old. The repairman heard the noise, point out the screws were bent and replaced the springs and the bent screws . Explained if I had anymore problems, just google the parts needed and fix myself, bc if they come back it would be another 150.00 charge.

After all of that, the chair still makes the grinding noise, obviously that was not the problem!Very annoyed.

Review about: Lazboy Eden Power Recliner.

Reason of review: Bad quality.

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LaZBoy
#1375214
Lazboy Verified Representative

Hello there,

Thanks for taking the time to contact us about your recliner.We apologize for your frustration regarding the grinding noise and for the service you've received.

Our team would love the opportunity to further investigate.

Please send an email to socialsupport@la-z-boy.com with your name, address, telephone number and retailer's information.Please include review number 1106187 in the subject line of your email.

Regards,

La-Z-Boy Incorporated

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