Bought matching couch, love seat and recliner. Over $10,000.
On the love seat the fabric is twisting coming forward mis-shaping and sagging of the whole back. A large screw fell out and the same piece is separating. Cardboard covers on the skirts of the couch and love seat. Terrible quality!
The back of the couch is flat and has no support. It is made of some kind of weird foam. I can't stand to sit for long enough to watch a 30 min. TV show.
Customer service does not exist and the warranty means nothing. Will never purchase another piece of Lazy Boy and I'm going to have to replace this soon. What happened to the old LazyBoy quality?
I can see them going out of business in a few years when more people loose their money for such worhless stuff.
Product or Service Mentioned: Lazboy Recliner.
Reason of review: Damaged or defective.