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3.7

We purchased a power reclining sectional in February 2015. We have had the repair men out 4 times, because the plastic mechanism on the foot rest, which is for safety concerns, keeps popping up and sometimes all the way off.

This plastic part is used to pop off if something is blocking the pathway for the footrest to fold back up. Then you can never get the thing back into place. Thus the footrest will then not go all the way back and is left sticking out about 4-5 inches. Yuck!

The littlest thing will make this pop off. A blanket, a dog toy, a sock, anything that gets in the way.

It is a Lazyboy 46P, 48P 04c-515-D118424 Power sectional. It is a small thing that is very irrritating and would make you not want to buy.

Reason of review: I would like to have a permanent fix..

Monetary Loss: $90.

Preferred solution: Let the company propose a solution.

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LaZBoy

Hi there,

Thanks for taking the time to contact us about your power reclining sectional. We apologize for your dissatisfaction regarding the safety snaps disengaging.

Our team would love the opportunity to further investigate.

Please send an email to socialsupport@la-z-boy.com with your name, address, telephone number and retailer's information. Please include review number 1075471 in the subject line of your email.

Regards,

La-Z-Boy Incorporated

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