Lazboy - Review about La-Z-Boy Devon Recliner from San Jose, California

185 of 666 Lazboy reviews

Bought custom Devon Sectional.Left arm recliner curve design is a major issue.

Need to force the unit to recline. The back of the unit design is off center. Parts are not required to fit it I am told its a design issue. I have had 2 technical personnel in as many months come to see the issue.

I have been a loyal lazboy customer over 30 years and our family is extremely disappointed with this inferior dedign.I want it put right.

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Reason of review:
Bad quality
Product or service
La-Z-Boy Devon Recliner
Review category
Furniture and Decor
review #819885
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185 of 666 Lazboy reviews

Mar 30, 2016 #1136581

Lazboy verified representative

Thank you kindly for taking the time to contact us about the arm on your Devon sectional. We are so sorry for your dissatisfaction, and for your frustration regarding the service you've received. Our team would love the opportunity to further investigate in order to see how we can help!
Please email your name, retailer's information, mailing address and telephone number to
La-Z-Boy Incorporated

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