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Well, it has been about 6 months or so and the Dallas Fort Worth Lazy Boy distributor has FAILED to make any effort to contact me on this inferior $1800 recliner (and I also bought a second one too). The Parent company LazY Boy Intl said twice they would contact them...
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1.7
I didn't like
  • Everything at this point
#1279392
I have 2 Lazyboy recliners, one I bought several years ago and one about 3 months ago. Both take way too much effort on the side lever to recline. A company in business for so long can't design a easy to use recliner. I called the local store and was referred to their...
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#1279097
I will never buy another LazBoy product in my life. I wouldn't recommend them to my worst enemy.... or maybe I would. But only to somebody that I really, really hated. In short, if I couldn't bring myself to hit a mortal enemy over the head with a shovel, I'd give them...
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#1278880
Buyer beware. Almost immediately after delivery of our new couch, love seat and recliner, the padding began to separate from the ends of the arms. The service rep said he would tell his boss and get us new arms. That was 5 months ago. And, the recliner pull lever on...
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2.5
#1273645
After 22 months the leg rest will no longer raise up after getting out of the chair when it was stuck in the reclined position. The power stopped once in the reclined position. The electrical connections are sporadic. It acts like a short but unable to locate the...
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1.8
#1273073
April 26, 2018, Foxborough MA We purchased like others, purely from their past reputation, excited to get the new recliner because of a bad back user. They texted and messaged delivery stuff and I decided to track progress just for the heck of it and came across these...
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#1266323
Lazboy - Recliners used to hold up
On May 11th 2018 I sent La-Z-Boy an email showing the picture of how the chair will no longer close because the poor design with the fabric between the cushion and the foot rest. I received an email a few days later from Danielle T. wanting to investigate the...
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2.5
I liked
  • Chair before it failed
  • Furniture looks nice on the outside
I didn't like
  • Poor quality and poor customer service response
#1266074
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Lazboy - Noisy recliner

I hate my recliner ! Made by La-ZBoy so wasn't inexpensive but is definitely cheaply made. When returning to sitting position makes horrible noise and scares the dog and wakes up the husband. I will never purchase anything from Lazy Boy again.
#1265276
We bought 3 pieces of lazy boy furniture at Choice Furniture in Plattsburgh,NY. The furniture has faded and the spring in the rocker pings. My vendor contacted the company rep and they refused to even look at my problem. Choice Furniture refuses to back the product...
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#1264834
Lazboy - Very Disappointed Customer of Sectional
Lazboy - Very Disappointed Customer of Sectional
Lazboy - Very Disappointed Customer of Sectional
Lazboy - Very Disappointed Customer of Sectional
Lazboy - Very Disappointed Customer of Sectional
Lazboy - Very Disappointed Customer of Sectional
Lazboy - Very Disappointed Customer of Sectional
I purchased a sectional there in 2015. I even purchased the extended warranty just in case anything happened. In less than two years the faux leather started peeling and parts on both recliners fell off. I thought I didn't have to worry because I had purchased the...
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LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for reaching out to us about your sectional. We're so sorry for your frustration regarding the leather peeling.Our team would love the opportunity to further inve...

Anonymous
Robert Cox

Wouldn’t buy their furniture or from that store.

5.0
I didn't like
  • Quality of my furniture
  • Lazyboy has exorbitant prices for worse than bargain quality
#1263707