I had a full size couch, 2 person seat and 2 Recliners MADE TO ORDER and the Couch’s ARM was Never made Properly From The Start. All the Pieces recline by Push Button and the Leather was Ripping Through when I received it.
But the best part…THEY made ME PAY FOR Faulty, SHABBY, WORKMANSHIP…CARDBOARD ARMS!
Save yourselves a lot of heartache..don’t BUY Laz-y-Boy.
Called and tried to work it out SINCE I PURCHASED EXTENDED CARE Too..They said it was TOO Late..I own the SET 1 1/2 YEARS..The COUCH was FAULTY FROM DAY ONE..According to THEIR Technician who CAME OUT AND LET ME TAKE THE PICTURES OF THE ARM NEVER ASSEMBLED PROPERLY FROM THE day I GOT IT…They will Not Stand Behind their MISTAKE..I will NEVER BUY AGAIN..Social Media..Here I come!
Reason of review: Bad quality.