Selma, Alabama
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3.2
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2 comments

Update by user Nov 18, 2016

Still a cheap &%^*( chair sold at a premium

Update by user Oct 29, 2016

I always thought lazyboy made great big man chairs. I did a little research and lazyboy doesn't even make the list of good big man chairs. I should have done more research before I bought this one.

Original review posted by user Oct 19, 2016

I'm sitting here (on the couch) at 3 in the morning staring at my year and 3-month-old La-Z-Boy recliner. Something went pop last night and now when I sit on it, it takes me all of the way back to where I'm staring at the ceiling.

The La-Z-Boy guys were just out here yesterday to try and stop a squeak. Now the base has completely separated from the chair. I flipped it over and this thing is made out of press board, press board for a $1000 chair? Ugh :( :( :(

I had a La-Z-Boy before this one that lasted 12 years and I was very happy.

Now? Not so much

Product or Service Mentioned: Lazboy Recliner.

Reason of review: Damaged or defective.

Monetary Loss: $1000.

Preferred solution: Let the company propose a solution.

  • big man chair la-z-boy lazy boy
Company wrote 0 private and 1 public responses to the review from Oct 19, 2016.
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tcjokerz
Prattville, Alabama, United States #1233591

Here I am 10 *&^(*^% days later and I am STILL looking at the ceiling.

LaZBoy
Winchester, Virginia, United States #1230144
Lazboy Verified Representative

Hello,

Thanks for reaching out to us about your recliner. We apologize for your frustration regarding the base coming apart from your chair.

Our team would love to further investigate.

Please send an email to socialsupport@la-z-boy.com with your name, address, telephone number and retailer's information. Please include review number 939316 in the subject line of the email.

Regards,

La-Z-Boy Incorporated

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